Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

March 26, 2019

Yotpo was extremely helpful in helping me to interstate my review widget over to Shopify from godaddy. I am thankful for all the help and a smooth, transition to Shopify. Thank you to Grace as she was very helpful, responsive, and ensure my satisfaction every step of the way!

Soia Naturals
United States
Almost 2 years using the app
Yotpo replied March 27, 2019

Thanks for taking the time to leave such a nice review! We're glad we could help ensure a smooth transition to Shopify, and that you had a great experience with our team!

December 21, 2022

I needed support collecting my reviews to one easy accessible page on my web shop and Nick S at Yotpo support chat did the job. Very helpful, quick and professional!!!
Michael
Lone Wolf Leather

Lone Wolf Leather
Sweden
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

May 10, 2021

Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!

Charlie Miller Haircare
United Kingdom
Almost 2 years using the app
January 27, 2022

Good thing about this app is you'll always find the chat support to be friendly and ready to provide human support unlike bots at most of the places. Eunice thanks for the support :)

Glossy Lounge
United Arab Emirates
Almost 2 years using the app
May 9, 2022

Kenn was a great help. in getting me all set up! I had trouble with the code and placed it in the wrong spots and he found it all and got it fixed quickly!

Communal Cowboy
United States
Almost 2 years using the app
November 24, 2022

Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee

Bellurelle
Canada
Almost 2 years using the app
Edited June 26, 2023

Customer service was great! Helped with my inquiry quickly and efficiently. Definitely would recommend this app. The customer support is also very helpful and efficient!

Wuxly Movement
Canada
Almost 2 years using the app
November 24, 2016

We simply love the Yotpo App! It's user friendly and does what the developers promised.

Jensan Home And Body
United States
Almost 2 years using the app
August 12, 2021

Eunice was sp helpful in getting everything customized and on-brand for me. Service is always fast and reliabe!

Shine Superfood Lattes
Canada
Almost 2 years using the app
February 10, 2016

We have used YOTPO for 2 years now and love it! No down side.

Sheets On The Line
Australia
Almost 2 years using the app