Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 17, 2021

Perfect for displaying reviews and product rating. If you need help with the install, just ask using the live chat. Manny was amazing with his support. Thanks!

The Bossource
United States
Almost 2 years using the app
March 23, 2022

Great and fast support from the Yotpo team.
Only issue I have is the app affects the sites page load speed, but overall great app for review collection

グーグースリープ
Japan
Almost 2 years using the app
September 15, 2013

We made a choice at That Pop Up Shop, to run with a social review program. Yotpo was such a breeze to install, it works beautifully with shopify, and it's the kind of thing you just set, and forget. It just works!

That Pop Up Shop
Australia
Almost 2 years using the app
Edited November 9, 2022

Excellent..fantastic and dedicated customer service..Ed is wonderful guy and he helped me with the exact thing I need. Wow! Thumbs up

Skyex Suits
Australia
Almost 2 years using the app
February 17, 2020

Brilliant app, the customer service Yotpo provide is on another level, always go above and beyond to help with queries. Very happy with this app.

JuJuni
United Kingdom
Almost 2 years using the app
June 29, 2022

Rhemy R was very responsive and helpful. Ask everthing about the app and they are patience in every steps

CG Mobile
United States
Almost 2 years using the app
Edited August 15, 2022

Rhemy was indeed very very helpful and patient. All my many questions were answered! Absolutely amazing customer service!! 10/10!!!

JOYOUSLUXRIOUS
United Kingdom
Almost 2 years using the app
August 6, 2021

Just started using Yotpo. Now, my store reviews look really neat. Had a small issue on setup and dearest Gimbert solved it in no time. Thumbs up to great customer support. Haven't fully tested the mailing system yet but I'm sure it also works perfectly fine.

aladinmind
Türkiye
Almost 2 years using the app
January 16, 2023

Jeorge Kenneth V did a great job in assisting me in moving yootpo in my store! Thank you, give him a raise, please.

Sole Sox Australia
Australia
Almost 2 years using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!

November 17, 2019

Great customer support! We had an issue on our account calculating the wrong number of reviews but Rochenel helped us resolve the problem!

Ozlighting.com.au
Australia
Almost 2 years using the app
Yotpo replied November 18, 2019

Thanks for leaving a review, happy to hear our customer support team is hitting the mark!