Reviews (7,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
Refine
-
By rating
Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.
Thank you for sharing your thoughts with us!
Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.
Thanks for your feedback, we really appreciate it.
Ruzsel J, assisted me today and he provide exact same info which I needed.
Thank you
Glad to hear that you received the information you needed. Thank you for sharing!
Its VERY expensive, but customer service is great.
Would request option to send whatsapp msgs to collect review.
Thank you for writing a review — we value your feedback.
The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.
We appreciate your feedback, thank you!
Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.
We appreciate your feedback, thank you!
My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!
Thank you for writing a review — we value your feedback.