Reviews (7,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 28, 2024

Ruzsel is great! He helped me to fix some widgets. Thank you!

Tape Providers
United States
About 2 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

November 23, 2023

Doner P. Was amazing! He was able to assist me within minutes with no issue.

Alana Christine
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 20, 2023

Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.

Thread Spread
United States
4 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

December 7, 2023

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

Anne-Krystel
Canada
8 months using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

December 17, 2023

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Lucent Globe
Australia
Almost 2 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

Edited January 9, 2024

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App.
Jackie
AlTerra Retail

AlTerra Retail, LLC
United States
7 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

May 29, 2024

Toller Support und schnelle Umsetzung per Chat von Ruzsel J...

COSMAN-Photocollection
Germany
7 months using the app
Yotpo replied June 7, 2024

Thank you for taking the time to leave a review – your feedback means a lot to us! We're thrilled to hear about the positive experience you had with us recently.

April 6, 2024

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
Canada
16 days using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you!

May 1, 2024

Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.

Perks & Stone
United States
15 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 9, 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Canada
Almost 8 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!