Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 1, 2024

Rhenant was helpful

Punch'd Energy
United States
About 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

April 28, 2024

This app is fantastic. Also, the support (Jeorge-san) responded promptly and appropriately to our requests.

ヒトシナ
Japan
11 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

April 8, 2024

Best app I ever use

PEOPLE'S CHOICE
United States
4 months using the app
Yotpo replied April 12, 2024

Thank you for sharing your thoughts with us!

January 5, 2024

Rhenant was very helpful with the issue that I had.

American Strutter
United States
19 days using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

May 15, 2024

John G was very helpful in solving a few items for me. Really great service!

Raiz
United States
About 5 hours using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

April 24, 2024

The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.

Mountain River Wood Co.
Canada
About 3 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 11, 2024

Ruzsel was fantastic! We hopped on a video call and he walked me through what I needed to know. It was a great experience! Thank you!

Love & Light Jewels
Canada
About 1 hour using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 3, 2024

John G. was AMAZING! He went above and beyond to help me customize

FABLERUNE
United States
8 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 24, 2024

amazing

My Store
Canada
17 days using the app
Yotpo replied June 7, 2024

Thank you for sharing your thoughts with us!

Edited January 4, 2024

Joian Z was great and responsive and handled my issue quickly.

Philosopher Foods
United States
About 2 months using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!