Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 15, 2024

Super helpful! Very easy to talk to.

Jess Meany
United States
3 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

February 24, 2024

Very fast to respond and set up for me

SLIMTOX Aotearoa
Australia
26 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 14, 2024

Their support is fantastic, John G. answered all my questions and was incredibly patient for our entire 2 hour chat conversation.

Letterkenny | Shoresy Official Store
Canada
22 days using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

February 7, 2024

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Werner Paddles
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

December 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

ChrgeApparel
United States
3 days using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

December 3, 2023

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Mayie
Romania
About 4 hours using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 18, 2024

dank Ruzsel, good help

ByTradition
Netherlands
10 months using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

February 4, 2024

John G was a great help

OliWorks
United States
7 months using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

December 26, 2023

Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!

Mez' Amours
United States
15 days using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

April 14, 2024

Jeorge was very helpful

HALA
United States
21 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!