Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited July 15, 2021

このレビューアプリをお勧めします。
分からない箇所、レビュー枠の設置に丁寧にご対応していただきました。
何度もやりとりをしましたが、レスポンスも早いです。
最後までご対応いただき、ありがとうございました。

MEGANE MARCHE
Japan
4 months using the app
Edited July 5, 2022

I was assisted by Jesus and he helped me code the reviews app on my website. I am still new to coding and he did not hesitate to help and was very patient and efficient! I would review a 10/10 if I could! Amazing app and great staff!

CRISTALLI E STELLE
United Kingdom
4 months using the app
May 27, 2023

Yotpo seems to be the most polished reviews app and their support have been amazing so far! Rhenant really help me fix the widget into exactly what I needed.

Studio Sunneva
United Kingdom
4 months using the app
January 14, 2022

I used this app and I'm super happy with it, it's super useful plus The gentleman named Gimbert M was so nice and responsive. I definitely recommended. and I'm already excited about my store's future. the support line was quick

ThePetland
Australia
4 months using the app
February 3, 2016

Great app. Does exactly what it says it does.
I am getting customer reviews now which inspires more confidence in my brand and products; and the integration was pretty easy.
Highly recommended.

Antidote Skin Care Company
Canada
4 months using the app
Edited November 4, 2022

Their customer support is great. They are always very quick to respond and solve any issues you might encounter. I was assisted by Sugar L. today and she was awesome! Very efficient and polite. Completely satisfied with her customer support. Took the time to go through my theme files and customize what needed to be changed. 10/10 Nick S was also very helpful to solve some issues i was having on the store!

DARLING
United States
4 months using the app
January 16, 2015

Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!

Vital 4U®
United States
About 9 years using the app
February 14, 2023

Yotpo is an incredible app and has gone above an beyond for their users. Ronel, in particular, was very responsive and did everything to solve the problem. Amazing all around.

Oakley Bear
United States
4 months using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

August 22, 2022

Great service from Yotpo. They resolved my issue promptly, thank you Djan! I would recommend this app to anyone who wants to display reviews either product-level or site-level!

Reef Chasers
United States
4 months using the app
December 29, 2023

excellent. probably helped me with half a dozen issues and all resolved. thank you!

pureleehealth
United States
4 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!