Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

myskinbcn
Spain
About 23 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

MCREY MOTOCROSS CO.
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

March 7, 2024

Great help from Ruzsel!

COORE
Norway
About 2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 24, 2024

Support Rep Jeorge KV was excellent!

Lockhart's Authentic
United States
Over 2 years using the app
May 21, 2024

I worked with Ruzsel John and he was wonderful, solved all my issues!

Small
United States
About 2 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 14, 2024

It works correctly, but the appearance according to website is hard to find

Indyeva
Canada
14 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

February 13, 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Bota el tio
Mexico
4 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 12, 2023

Ruzsel J helped me perfectly and quickly

MyQ
United States
About 1 month using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 11, 2024

Amazing Apps, and very helpful support service. Ruzsel solve my issue within a hour after i request support

Granny Doris
Malaysia
About 18 hours using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

November 29, 2023

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!

Esjoy
Spain
About 3 hours using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!