Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 8, 2023

Great app

Nicfound
United States
4 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

October 8, 2021

MANNY IS THE MAN YALL!! He helped me a few different issues like boom done boom done boom done! Love the app.

KidCent$
United States
4 months using the app
February 5, 2022

It does a good job of getting reviews and has good support, the features are very functional and help drive sales.

BabyGlitch
United States
4 months using the app
February 6, 2022

Great application and service, really. Thank you! The assistance responds immediately and helps you for any doubts, very comprehensive.

NOT MORAL
Italy
4 months using the app
Edited January 21, 2025

This app doesn't load. Its not sending review requests. I cannot export my reviews even. I pay 169 per month for this app and it doesn't even work.

Philosophie
United States
Over 9 years using the app
Yotpo replied February 5, 2025

Thank you for your feedback.

Our apologies for the experience. We would appreciate it if you gave us another chance.

Please do not hesitate to respond to your support case or to our email reach-out so we can assist you further with your automatic review request issue.

May 20, 2020

Their support team is really helpful! They can also upload your old reviews from other sources onto Yotpo, and they do it for you!

HealthBoxed
United States
4 months using the app
July 24, 2022

自動でレビューリクエストを送ることが出来るのが便利です。 また、自動でレビューリクエストメールを送りたくないお客様がいる場合は、サポートと連携する必要がありますが、いつも迅速に対応いただいているので助かります。

By Emotion
Japan
4 months using the app
March 17, 2023

Allen M did a great job helping me configure the addon on my shop! ..................................

Unknown Group
United States
4 months using the app
September 11, 2022

Great support from Simoun Francis S in switching our account over to or new website, effortless and great service.

providore-341b
New Zealand
4 months using the app
February 3, 2022

Orly was very pleasant to work with. All of my needs were met in a timely manner. Best customer service EVER!

Polished Couture
United States
4 months using the app