Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

October 24, 2023

Ruzsel John N was great. Helped me a lot at 9pm ET. Really appreciated his thoroughness.

Curio
United States
4 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

November 28, 2023

Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)

Ribcap - Fashionable medical helmets and protective headgear
Belgium
4 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

July 16, 2014

Great app! You can see it in action at www.EndlessSurvival.com

Endless Survival
United States
4 months using the app
October 10, 2022

Great customer service, great functionalities and very easy to set up. Also very easy to use. Thanks!

YOUTH Skincare | International
Monaco
4 months using the app
July 14, 2021

Thank you so much for fast and timely response. Don helped me put my reviews backup on my new website. Excellent customer service.

Runaway Rosy
Australia
4 months using the app
May 20, 2021

When I was having trouble getting rid of the cache of the app, they responded immediately via live chat, which was very helpful.

ロウリーズ・ザ・プライムリブ
Japan
4 months using the app
Edited April 17, 2023

Really responsive and helpful customer service. Ronel was able to sort out my technical issues straight away.

Good on ya
Australia
4 months using the app
February 1, 2022

I am very happy with the customer support that we got while importing our reviews from other marketplaces. It was super easy & very quick. Thanks!

Purafide
United States
4 months using the app
April 8, 2020

really good customer service, very quick answers and problem solving. The app is the best review app. Thank you for that.

VITORI
Germany
4 months using the app
July 1, 2021

Great app and great customer service. They sort out any issues right away. I recommend this app to anyone wanting a review app on their store front .

luxeparfum
United Kingdom
4 months using the app