The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Made In The City Online
I was setting YOTPO's star system in my account and was instructed to paste the necessary code into the "product.liquid" page but the instructions didn't say where on that page to paste the code. After a 24 minute wait on YOTPO's live chat, Mary Ann came on the line and took care of it quickly and professionally.
Thank you for leaving a review. We're glad Mary Ann was able to assist you and get you up and running smoothly.
Mary Ann helped me get setup and import existing reviews. The software has been good so far. Will update after we use for a few months,
Thank you for leaving a review, we appreciate it.
LA BALANZA ROMANA
I love this app, it helps a lot when shopping on your website.
It is highly recommended, I will use it for a long time. Thanks
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Very good experience with technical support. Quick response and well explained. Good functioning app also!
Thank you for your review, glad to hear our customer support team was able to help you.
Manda Koso SG
I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period.
But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect.
But you don't need to worry about that. The support teams of YOTPO will support you as same as they resolve my problems in a few days. If you won't feel bother to ask them to fix problems, this app will help your website.
Thank you support team.
Thank you for taking the time to leave a review. We are constantly working on improving our products and your feedback is very important to us. We are glad to hear our support team was able to help you with your issues and that you are up and running!
Sandra Lucas Jewelry Store
Great addition to your website! Customer support is timely and efficient and they work to help resolve any problems. Recommend!
Thank you for sharing your review. We really appreciate it.
My New Mood
Mary Ann in the customer service team was amazing am very happy with the support she provided. My developers were having problems displaying the star ratings on various pages of the website. Mary Ann helped me with this instantly and was able to do this for me.
Thank you for your review. We're happy to hear Mary Ann was able to help you get everything set up.
This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.
Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running! We'll pass on your kind words.
Have been using Yotpo for some time now for my ecommerce site: https://buffaloscents.com. Nice features if you are driving a lot of sales.
Thank you for leaving a review. We're happy to hear you're already seeing results with Yotpo!
This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.
Thank you for taking the time to leave a review. We're happy to know that you're up and running smoothly.