Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited February 23, 2016

Really annoying how I can't find installation instructions anywhere

Wise Condensation Shop
United Kingdom
Almost 6 years using the app
December 19, 2021

I was having trouble installing the app on my Shopify store, so I contacted support via the instant messaging app. They responded immediately and were able to help me with a couple of tasks. I also love the new review widget.

Carigu
Australia
2 months using the app
Edited February 17, 2022

Nick S and Rilu helped me out twice today and manually transferred reviews from our old site to the new one. Looking forward to working with you guys!

MY NEXT WAT.CH
United Kingdom
2 months using the app
September 1, 2020

Had a problem that reviews were not showing on the site, turns out we had a duplicated account, contacted support chat and they fixed the issue with no fuss and amalgamated both accounts. Support is excellent

V&YOU
United Kingdom
2 months using the app
October 19, 2022

Simoun was helpful in providing support and edits to my star rating widget. It was a quick resolution and we're very pleased.

B2K Pet
Singapore
2 months using the app
October 2, 2021

Amazing support from Orly. She went over and beyond into helping me resolve all my questions. Thank you for all your help.

Penguin Dojo
United States
2 months using the app
March 21, 2022

Nick S was so helpful and prompt with his reply and working on the problem i had. Got help with exactly what i needed. Thanks Nick and Yotpo!

Krome The Label
Australia
2 months using the app
Edited July 26, 2020

Perfetta app, perfetta assistenza veloce risposta ai ticket anche di domenica.Consiglio questa app per e.commerce alle prime armi. Un ringraziamento in particolare per Leizel Ann D. Yotpo Growth Support - paziente e gentile

NaNìs Collection.com
Italy
2 months using the app
Edited December 1, 2023

Daniel was super super fast!
He have done the work we asked for in a matter of minutes :) Perfect!

FiligranaPortuguesa
Portugal
2 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited November 16, 2014

This is great apps, good support, great customer service. I am glad i got the gold star on my website fantastic, it is was all i wanted as the site is new.
I think this app is so good that every store should use this apps. the best thing is free. i am loving it, i will highly recommend it.thanks guys Gina
mums-kidsworld.

Mums-kidsworld.com
United Kingdom
2 months using the app