Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

October 6, 2015

Very nice Ap for what i could use, Can't wait to grow and be able to use it to it's full potencial.

Xavier Masson,

Art de Noé

Artdenoe
Belgium
2 months using the app
June 1, 2020

So far Yotpo has been beyond amazing! Diane has been helping me as I had a few difficulties and everything has been a breeze after that!
Looking forward now to have many reviews on my site. Brilliant app. Thanks!

Pretty Pink Jewellery
United Kingdom
2 months using the app
April 12, 2021

I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.

Cactus Skincare
Australia
2 months using the app
September 20, 2022

James was very helpful at configuring and refining my widget placements on my site. Very quick, responsive, and knowledgeable.

The Noble Brand, LLC
United States
2 months using the app
November 18, 2021

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

Mamamacs
South Africa
2 months using the app
January 16, 2015

Superb platform, usability, trustworthiness.

The Swiss Barefoot Company
United States
2 months using the app
January 23, 2022

We collect reviews on autopilot & the Yotpo team are super helpful. Keith jumped into my shopify & helped integrate the reviews carousel & product page reviews! love it

No.2 Co
Australia
2 months using the app
August 24, 2021

I moved from Loox to Yotpo and I have to say, the customer service is way better, I have little knowledge on how to add widgets on different parts of my website and Eunice took the time to help me through. This app is worth the money

NEOCURLY CO.
United States
2 months using the app
December 15, 2021

I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.

She Shed Home Decor
United States
Over 4 years using the app
June 16, 2022

excellent app and its easy to use. Im facing some issue on placing the star rating code, Ronel R was very helpful and help me to solve my problem. Thanks Ronel R

Anakku Malaysia
Malaysia
2 months using the app