Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

September 16, 2020

Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.

Alpine Provisions
United States
Over 4 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.

December 8, 2020

I switched from a different app to Yotpo, mostly for reviews functions. By far the best customer service experience I have had with any shopify app. They helped me through installation, getting the widget to appear the way I want it on my website. They answered all my questions promptly and fully (always within 24 hours, sometimes quicker). The interface is easy to manage. I am happy with the website's move to Yotpo.

KnowingNature
United States
2 months using the app
Edited December 22, 2021

hi today, thanks Manny to help me with the manual review request today. Thanks to Eduardo, Ruli, Allent, Rhenant, Donald, Manny, thanks for your help!

MyFridayStore
Singapore
2 months using the app
April 21, 2021

The customer service is great! I was struggling with adding the code to my theme and they logged in and did it for me. Now everything looks wonderful on my website. I am very happy with the app and customer service. Strongly recommend.

Holy Raw
Canada
2 months using the app
August 6, 2022

Pour l'instant cela fonctionne en gratuit avec le support qui est très disponible. utilsé avec des thèmes shopify et app externes

maviepratique.com
France
2 months using the app
June 1, 2022

We've been using Yotpo for a couple months now and have been extremely satisfied with the value they bring. I had to contact their support team for a minor technical difficulty and I received quick and knowledgeable assistance from Kenneth M. I look forward to working with them as our brand continues to grow.

Patriot Coolers
United States
2 months using the app
September 18, 2023

John G was so helpful in the support chat! I wanted some help on getting my reviews on the homepage and he did it all for me and showed me how to adjust if I wanted too! So grateful for their help, and the product is amazing!

arteryink
United States
2 months using the app
July 27, 2023

We've been using Yotpo a couple of months now but also use it for Woocommerce for a year. The Support are always helpful. I recently has an interaction with John B. and he was able to help me with my enquiry smoothly.

CORECOLOUR US
Australia
2 months using the app
November 29, 2022

James was patient and helped me move my yotpo reviews from godaddy to shopify. I love yotpo and would highly recommend them!

Wasatch Tenkara Rods
United States
2 months using the app
Edited December 19, 2023

Ruzsel,

You are awesome person, keep up the good work!

ESHU Apparel
United States
2 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.