Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

March 23, 2021

The Yotpo support team is wonderful! There were a few things I couldn't connect with my Shopify store and Sheen was super helpful in getting it done. You definitely need a little bit of coding skill for this app and luckily their team is great.

Eden Life
United States
Over 4 years using the app
Edited April 6, 2021

We use Yotpo on www.mysupplements.ca the team is always professional, helpful and their product adds a ton of Value. You guys need to give Junalou a Raise also.. always helpful when we need support.

Canada's Best Online Supplements Store | My Supplements.ca
Canada
2 months using the app
March 16, 2020

It is friendly and easy to personalize. Fast and effective support team. Anyone can leave a review, not just customers, however there is an option that a review will only appear after manual approval, which makes it safe from spam.

diversophy®
United States
2 months using the app
Edited July 24, 2022

great help from howell, he helped with looking over the codes and help placing the codes to add the review carousel on the site. thanks a lot!

Jevy Korean Beauty & Skincare NZ
New Zealand
2 months using the app
Edited November 24, 2020

The customer service is amazing! Fast replies, prompt and extremely helpful! Highly recommended this app.

X NIHILO
Australia
2 months using the app
Yotpo replied October 11, 2020

Thank you for your review! We're constantly working on improving our product and we value your feedback.

Edited February 8, 2015

Great guys! www.fairtradeinco.com
This app is really awesome and a must-have one.

Thanks

Fair Trade Inc.
United States
2 months using the app
October 30, 2020

Excellent app - Getting more reviews as soon as I switched to this app and customer service is excellent. Can really recommend :)

EG DAMGAARD
Denmark
2 months using the app
Yotpo replied November 1, 2020

Thanks for leaving a review. We're happy to hear you're enjoying Yotpo and already seeing results!

Edited January 12, 2017

Works as advertised, even though the free version is limiting. No complaints though.

Domino Clothing
United States
2 months using the app
November 2, 2013

As a retailer of makeup brushes, it's really important to have consumer reviews to assure people of my product quality.

Yotpo's the perfect app for this (:
It's free, easy to install and super functional!

Helps get the word out on my great products, making these brushes sound even greater (:

Makeup Brushes at 13rushes.com - Singapore - Online Shopping
Singapore
About 2 months using the app
October 13, 2023

Dear John G,

I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration.

Thank you once again for your outstanding help. I look forward to working with you in the future.

Best regards,
Nikolaos

NSO Gear
Cyprus
About 2 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!