Yotpo ‑ Product Reviews App

I really have been enjoying the ease of collecting reviews with this App! Their support team is super friendly and great too! Shoutout to Allen and Kenneth! Also Kenn T was super helpful as well! UPDATE: Lemuel is also awesome! Very patient and helpful What a great support team!

So far I'm really liking this app, currently I'm running the free version and its very easy to set up, I did have a little conflict with Shopify's reviews but a quick email to the developers and they sorted it all out for me which is great because I don't want to get involved with any code.
Still early days but so far this is the best review app available and I thoroughly recommend it.

Juat had another tweak by Diane, great work and all done very quickly

The customer support team, particularly Caroline & Diane are really knowledgeable & efficient in assisting clients! It really helps save our time & get to the solution quickly. Keep up the good work!

Kenneth John M was fantastic 10/10. Very impressed with level of customer service and assistance offered.

The live chat was super helpful! Excellent customer service and support from Jo Lorenz! This app is amazing.

Very good and fast customer support! I was able to chat with a knowledgeable and helpful human within 30 seconds of requesting it! Specifically, I was helped by Ronel who was really great (very friendly, very knowledgeable, very efficient).

I have to first start by saying that Yotpo's customer service is amazing! Eddie especially, got everything i asked for solved in a timely manner! Great app, an absolute must have on your shopify store!

UPDATE: Michelle, although very helpful, only came back to help only because I left this review. Which is precisely why I did it - Because I wasn't getting any help. Before she did I had already resolved the issue myself - . It's just a shame that we had to come to this to be listened to seriously.

I'll change this review if the situation changes, but lately the customer service is abysmal. I feel like rather than listening to what I am saying, they skim through my inquiry and do a copy paste. Now with a simple error, they haven't responded in days. If you change the layout, the reviews disappear even though the code is installed properly. Yotpo, what gives?

Formidable, 20 sur 20 , merci mille fois tout en français
beau travail
à bientôt

I was trying to update the display reviews on a checkout page. The app is partially intuitive but a little frustrating. Customer was good, but took me quite a few attempts to get there.