Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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The app is good, but it's made great when you know there's a team behind it willing and able to help. This makes all the difference. Thanks guys.
Ed helped me incorporate the reviews widget & stars widget on my website. He literally spent hours to make sure everything was set up perfectly. Thank you so much for the time you took, amazing customer support!
Absolutely great and swift assistance by their service team! Haven't had the app long enough to see any results but it's features are just what we are looking for! Got great help from Anne again with installing the widgets correctly for our new theme.
Yotpo helps build trust with my customers, it added a layer of professionalism and took my store to a higher level right away. I highly recommend this app.
Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.
Super easy app to use and support is fantastic Would recommend to anyone looking for a user-friendly page builder..
mark was great ! 10/10 this conversation was great from the go. even after I left for about 10 minutes he stayed to make sure I was good
customer service is really top notch!!!!!!!!!!!!!! my cust srvc rep name was Happy!! ...........
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Yopto is great -- easy to install, great UI, provides value to clients and potential clients.
What more could you ask for?
They rope you deeper and deeper into an abyss of fees. YOU CAN'T CHANGE THE COLOUR OF YOUR BUTTON IN YOUR EMAIL without the Email Template Editor, which is only available on Premium Plans. We were paying $299/month and we could not change the colour of an email button?? The support is good, but you have to stay on them. They tried to blame my theme for some issues when the theme was Testament, a pretty major theme on Shopify. I stuck to my guns and eventually got some CSS from them that solved my problem. Shogun integration is not as seamless as they say it is, but it does work with some help from support. It's a lot of money, so I expect an easier experience than I've had thus far, and as I've gone into a deeper dive, it seems VERY APPARENT that anything lacking is lacking BY DESIGN! To get you roped into deeper and deeper monthly fees. STAY AWAY! They were once good, they are now GREEDY and terrible. I honestly feel bad for their customer support team.