Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

March 5, 2018

Another quality app for your store, love it

Fwreshbeauty
United States
About 2 months using the app
October 11, 2021

Kenn from the support chat was very helpful with some setup issues I had and helped me get them fixed. Great support service

Sessu
Australia
About 2 months using the app
September 27, 2023

Doner's service was excellent, attentive and patient in helping me with my joint review!
Give this Yotpo coworker a super positive review.
Regards,
Homchum

Cosprof
United States
About 2 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

August 10, 2022

I was experiencing a little difficulty in setting up, I contacted support via chat and I must say, I am extremely impressed with Yotpo and especially Jesus Lorenz, the agent that helped me all through. Overall I got;
1. Immediate responses
2. He was patient in answering all my questions
3. His attention to detail was second to none
4. He went over and beyond in ensuring my issues were rectified without me doing practically nothing. Thank you Jesus Lorenz. You have made me fall in love with Yotpo. Please keep this up!

K.Aspen
Nigeria
About 2 months using the app
July 28, 2022

El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.

TATEMADA®
United States
About 2 months using the app
May 25, 2013

Awesome! Lets our new customers know our products really are great quality and many other people love them! Love it!

ManSculpture ® FTM Binders | Flattening Undershirts
United States
About 2 months using the app
January 20, 2016

A great start. We have been using Yotpo since relaunching our store and it's been very useful in generating our first set of reviews. Seamless and hands off, the app does what it says it will and does it well.

Comparesurfboards
Australia
About 4 years using the app
March 25, 2021

This app is easy to use. I needed some customer service and YOTPO-Anne did a great job resolving my problem.

Small Batch Design Company, LLC
United States
About 4 years using the app
Edited January 6, 2022

Lemuel done so well to assist me and help me out i appreciate it! what an amazing customer service assistant

Elevated
United Kingdom
About 2 months using the app
June 3, 2021

Great and fast service. When you don’t know the technology, Mark helped me a lot. thanks mark,i will use yotpo

SAMODRA
China
About 2 months using the app