Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Definitely the best review app with all the features you need to have a compact and amazing looking website! The support is incredibly helpful and fast responsive!
App molto comoda e funzionale. La chat assistenza perfetta. Mi ha aiutato Albert V gentilissimo e preparato
Radly was a massive help and understood the requirements! Highly recommend this app :) Customer service is 10/10
Thank you for writing a review — we value your feedback.
The app is very helpful! The customer support is awesome — Pauline took the time to help us quickly with literally every issue we had. Absolutely recommend this app.
We used the review app that came with our theme for quite some time but it wasn't gaining many reviews. In 1 month, Yotpo doubled our reviews and pairing it with Kit allows us to automate posting 5 star reviews to our social channels or create ads from them. I did have to configure the code a bit for my theme to show stars on the category pages (issue with my theme not Yotpo), but it didn't take long with their awesome online documentation. I cannot say enough good things about this app - highly recommend!
Hey Green Koala! Thank you for taking the time to write this review! We are happy to hear that you are seeing results so quickly, and that you are pleased with your overall experience of Yotpo!
If you don't pay a lot which I don't because I use the FREE version don't expect much. At least I have moderation. But it's December and no reviews are showing on my website since October !! Boo hoo. I hope you fix this soon.
Thank you for reaching out to us. Firstly, we'd like to apologize for any inconvenience. Our customer support representative has already contacted you and has resolved the issue. We are always trying to improve our product, so please know that your feedback is extremely important to us. Feel free to reach out to us at any time if you're experiencing any lingering issues.
Eduardo R helped me and was really patient and did great in assisting and showing me how to resolve my issue.
Jo Lorenz was incredibly helpful getting my widgets to work again after doing a new theme install! I love this app already and their customer service is incredibly helpful. Very satisfied! :)
チャットで使い方を質問したらすぐにMarkさんが回答してくれて解決しました。小さなことでも褒めてくれるなどコミュニケーションが非常にうまく設計されているので、また困った時に相談したくなります。
Thank you Mark!
The product is decent, but if you need support, they will jack your site up. They worked on my site yesterday and broke a bunch of stuff, now nobody is responding. Do not waste you time on these guys, it is only good until you need support, then you are screwed! WASTE OF MONEY!!!
Hey, Jaillene from the Reviews team here 👋
Thank you for your feedback, and we apologize for the inconvenience. We never make adjustments on the backend without your consent.
Our records show that our support team was able to assist and that your team was also able to make some adjustments on the admin side of your site. If you're still experiencing any issues, please feel free to reach out to us.