Yotpo ‑ Product Reviews App

I choose this app because it had a Free option. I am just starting out and every dollar saved was important.

I was a bit apprehensive at first because I had difficulty in the installation and I could not get assistant for two days. But after that, the support was just brilliant. Guess my first request must have hit a wrong timing.

And now, I have to say I am totally happy and convinced that this is a great product and I have no hesitation to recommend it.

When launching a new store, it is important that you collect feedback right away and also display it to counter uncertainty from users who don't know your store yet. But gathering that feedback can be a hard task if you do it by hand. Meet YOTPO - it automates everything for you, so that you have more time to go and do productive stuff.
We paid for Premium right away because it's features are invaluable. Facebook and Twitter auto posting, coupons for rewarding your reviewers, etc.
Give it a try; trial's free for 30 days!

This could be really good however there is no middle ground between the free app which is incredibly limited to the pro and power house levels which are crazily expensive - between $399 and $800 per month. I also have received about 10 emails from Yotpo all saying the same thing which I don't quite get? Their pricing structure is all wrong. I would have genuinely bought this product if it had a better introductory offer to see how some of the pro features work. Not sure how anyone can see the benefits of this app when you can't get to try them out on even a trial or reduced fee basis. The free version of the app is also now not accessible from my shopify website and the password reset function doesn't work. If you want to charge this amount of money for something you need to get the basics right! Not that impressed i'm affraid.

Junolou was of great help! Absolutely amazing guy. Helped me set up the codes again and I’m so grateful.

made sure i had my problem resolved swiftly and effectively!
very pleased with the support I received!

I was having an issue with my reviews widget and Eduardo provided me excellent assistance. He resolved my issues right away and with such professionalism and patience with me as a new store owner. Very outstanding service.

Gimbert was a great help he solved all my issues I was having and was very patient with me I would recommend this app

Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.

Had an amazing experience with the costumer support, Ed was such a good help and he sort out all the queries I had regarding the app. Looking forward to launch my website and see peoples reviews. Thanks

Ronel was supportive and patient. Walked me through all the steps, thank you for the swift help!! :)