Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
Ho avuto un problema relativo alla lingua e a come nascondere il widget..ho ricevuto immediata assistenza da James che mi ha risolto tutti i problemi in 5 minuti!
I had another problem with the widget and Albert has immediately solved it! Super customer care!
Thank you for sharing your thoughts with us!
Very good customer support, they reply in a very prompt manner and solve all my doubts. At the moment the app has performed very well.
Thank you for your review. We really appreciate your feedback.
Yotpo is easy to use both as a store owner and customer. Product reviews are very important to attract new customers, and Yotpo makes it easy for your existing customers to leave a review directly in your automated follow up email. Everything is good if you can stick to the basic features.
The only significant minus that I can think of (which could have lead to fewer stars) is the exceptionally high-priced premium plan. This is important to take into consideration if you run multiple Shopify stores for different countries/locations, and you would like to use a premium feature like sharing reviews across different domains.
Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app
James Edmar C helped me install yotpo on my shopify store easily and seamlessly. He went above and beyond to make sure i had a good yotpo experience, even though i am a beginner. If you are like me, and cant code, dont worry, James can help you out to get it all working without stress.
Thank you for writing a review — we value your feedback.
Great onboarding service by the Yotpo team - integrated with our webstore without issue and good transition of departments.
This is not so much a review of the app as I'm a new user to it, but a recommendation for the customer service. I needed help placing my stars and # of reviews on the front page, a feature that's not yet standard but in beta mode. I have a free account, so haven't paid anything yet, but wrote to customer support and got exactly the help I needed from Allen M. Explained it to him, gave him access and in no time he had a screenshot ready for me. He made some tweaks based on my requests and then launched it to my website. Thank you Allen M.! And I'll be buying the growth subscription :)
A great review app, I was able to start managing my reviews without going through long tutorials. The basics are very intuitive. I also had a small configuration issue and within minute their help chat fixed the issue. Great support service. I had to contact for support a second time and there was no wait time, they helped me with a settings issue and I was done in less than 3 minutes. Great service.
Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!