Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited July 1, 2022

Customer chat was really helpful - had issues with some integration and resolved it with a quick chat. Seamless experience. Ronal R was a very helpful agent.

Reprise Health
United States
About 2 months using the app
June 4, 2020

THANK YOU, THANK YOU, THANK YOU, THANK YOU SOOOO MUCH Josephine E. i needed help about fixing stars on Prestige theme! On products pages and collection. she made everything as i ask her! GREAT GREAT GREAT JOB!!! Thank you so much AGAIN!!! I RECOMMEND THIS APP 200%

Vizca Cosmetics Paris
France
About 2 months using the app
July 2, 2020

Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.

Alaya
United States
About 2 months using the app
January 16, 2020

Great customer support! The developer that built my site failed to complete setup of Yotpo so reviews were not showing on my site. I discovered this after parting ways with the developer and didn't want to go back to them. Yotpo customer support jumped right in and finished the setup for me with no questions asked. Excellent.

Made in California
United States
About 2 months using the app
Yotpo replied January 17, 2020

Thanks so much for taking the time to leave a review. Happy to hear our customer support team was able to get everything up & running smoothly 👍

June 13, 2019

I've started to use the app recently and I love it. It is user friendly, well designed and even at a basic level so helpful. Highly recommended! The customer service was so helpful, Louanne helped me so well and even went an extra step to solve my issue. Thanks ;)

Nebedai
United Kingdom
About 2 months using the app
Yotpo replied June 16, 2019

Hey there Nebedai! Thanks so much for the great review! We are glad to hear that you are happy with the customer service!

November 4, 2021

good app customer support quick and useful. Build my store so nice. Thx. Still trying to add more functions on my site.

Nestour
United States
About 2 months using the app
October 20, 2021

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

LanacoNZ
New Zealand
About 2 months using the app
November 8, 2017

They offer so much value! And they offer a great look too. Thanks for the awesome app guys!

Baby Shay
South Africa
About 2 months using the app
September 9, 2017

There is a 500 error and I can't install it

Vita Myr
United States
Almost 4 years using the app
August 27, 2014

Fantastic, hands-off review reminders.

Bulk Nuts Canada
Canada
About 2 months using the app