Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 9, 2021

Customer service is fast and hassle free. The service is smooth and straightforward. My advisor was helpful.

WOLACO
United States
About 6 years using the app
March 3, 2017

Nice but wayyyyyyyyyyyy to expansive. Not worth it. others offer it for free.

Secondskinbodysuit
United States
About 6 years using the app
February 26, 2020

VERY responsive and helpful, highly recommended!!! Service staff is very helpful and help us did the coding to improve the website.

SiiZU | Sustainable Fashion
United States
About 6 years using the app
February 15, 2019

Works great and customer service is very quick and helpful! We had a bit of a glitch happening and they went in and fixed the code within 24 hrs.

Giving Gifts
Canada
About 6 years using the app
July 30, 2021

Couldn't be happier with the customer service!!! They go above and beyond to get you what you need when you need it. I would highly recommend this app for anyone with a shopify store.

YOLOtek
United States
About 6 years using the app
May 9, 2022

I received assistance from James .. he was super helpful and quick. Exactly what I needed .. thanks again, James! The reviews carousel works great on my site.

Alva Fitness
United States
About 6 years using the app
Edited February 23, 2016

Yotpo has been helping to increase sales & reward loyal customers for many years now. We also love the integration to Facebook. Outstanding customer service! Highly recommended!!

Gypsea
Australia
About 6 years using the app
July 28, 2015

This application is easy to use and helps promote sales.

Infuseme Inc
United States
About 6 years using the app
February 5, 2021

Easy to communicate with and solved my problem I was experiencing immediately. Mary Ann was very helpful and attentive to what I needed. Highly recommend!

Royal Buna
United States
About 6 years using the app
Yotpo replied February 10, 2021

Thank you for taking the time to leave a review!

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Kendama London
United Kingdom
About 6 years using the app