Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
Refine
-
By rating
Easy to use and great service. Switching over to Shopify I was sent a personalised video of a how-to-do task just for me. Thanks Sheen
Delete other apps before using it, because some of them may block Yotpo. and Orly the customer service was very kind and fun, he/she helped me out solving the problem..
James C. helped me super quick with a question. So far this app is easy to use and looks great! Thanks so much!
With great thanks to Joian Z. for assisting me with my questions about Shopify and Yotpo integration. My problem was promptly addressed. Thanks, Joian Z!
The really friendly and patient team, Even Tho I'm still on the free plan, he has put all his effort to help me out on my new theme. I definitely recommend this app for store owners.
App is great but what's even better is the support. I popped on live chat today to ask some help and Manny turned out to be my superhero. Awesome assistance in a friendly way without making me feel like i was a technophobe when I wasn't sure what he meant. Thank you SO MUCH
Thank you so much for leaving a review. We are constantly working on improving our customer service and we're happy to know we hit the mark for you!
We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.
Mark gave me great customer service. Thanks legend for all your help. So far so good for me using Yotpo
I was unable to display the star rating myself, so I contacted support. They took care of it right away and were very helpful. I felt that even those who are not good at setting things up can use this service with ease.
Thank you so much for taking the time to leave a review. Happy to hear we were able to help you and that everything is running smoothly now.
Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!