Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 17, 2014

Excellent app, integrates into the website a treat plus excellent support when needed.

Sow Seeds Ltd
United Kingdom
10 days using the app
June 3, 2020

Great customer service/support. We were in the process of changing our platforms and not sure if we could move the reviews, use the same account, and so on. But Josephine made it so easy she even placed all the widgets and star ratings on the website. Amazing service. Hats off!! Thank you!

Old Gringo Boots
United States
10 days using the app
August 19, 2021

Yopto is the BEST! I was super stressed because I decided to switch platforms I was currently using Godaddy and decided to switch to Shopify and I needy my reviews imported to my Shopify store. When I say Rilu from yotpo made everything so easy was very patient with me and also responded back and got my reviews on my Shopify store in a timely manner. THANK YOU YOTPO YOUR BEST !! Thank you so much for helping me!!

Unquestionable Beauty
United States
10 days using the app
July 5, 2023

Yotpo's support is excellent.
John B. was able to resolve our issues and give useful advice quickly.

Mosmann Australia
Australia
10 days using the app
Edited October 5, 2018

Great service from the support team, it's easy to add reviews & it looks awesome :) Happy customer. Thanks for all your help.

Hello Baba
Australia
10 days using the app
December 7, 2018

Great App, and easy Setup, loading time could be a bit quicker but believe this is something they are working on.

STAR BEADS
United Kingdom
10 days using the app
November 8, 2023

There was something I didn't understand, so I contacted them via chat, and they responded very quickly and courteously. The service and response are very great.
わからないことがありチャットで問い合わせたところ、とても迅速で丁寧な対応をしていただきました。サービスも対応もとても素晴らしいです。

LA VIE STELLA
Japan
10 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 16, 2020

These guys are pros at customer service. They are so prompt in their responses, and always happy to help. The service itself is easy to use, and gets more reviews than my previous app! I highly recommend trying this out!

BottleFillingStations.com
United States
10 days using the app
Yotpo replied January 19, 2020

Thank you for taking the time to write a review! We really appreciate your feedback and are happy to hear our customer support team is hitting the mark.

December 3, 2021

Great customer service. Lemuel Yotpo patiently answers all my queries regarding this app. Recommended.

Home Boss
Singapore
10 days using the app
October 19, 2018

I use the Yotpo app to help aggregate and promote customer reviews. The support team is very responsive and helpful making installation and set up easy.

zealios
United States
10 days using the app