Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 15, 2021

The best I've experienced from a Shopify app vendor. Great support and features! Very pleased!! :) I worked with Elven and Noren,we wanted to make sure our settings were correct and get a better review display.

SUGIFT
China
10 days using the app
August 7, 2018

Several times I was unable to give a blood donation due to my iron level being a little too low.I took Blood Builder for a couple of weeks before giving blood and it put my iron level up to where it needed to be.

Bump Nutrition
United States
10 days using the app
June 9, 2021

Junalou helped me with an issue I had regarding the placement of the review and answered all my other questions along the way. Very professional, patient, and helpful. I highly recommend.

Mmē.
United States
9 days using the app
November 9, 2022

It helps a lot, and has a quick customer reply. I encountered a probelm when installing widget, the online customer service (Rhenant) help me fixed the problem.

Bonita
Brazil
9 days using the app
April 29, 2020

We like Yotpo, but the best of the best is its customer service. We were stuck with an issue about our products and Mary Ann at Yotpo really helped us. She worked for two days until our problem was solved. We don't give them 10 stars on the review just because it is not available. We are just very happy with this service! Thanks Mary Ann!!

dbRopes
United States
9 days using the app
September 18, 2023

Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.

Petland Canada
Canada
9 days using the app
May 11, 2022

I had opened 2 accounts on a review app. The guy in customer service was very nice good with communication. He helped me resolve the issue. Thank you!!!

Heavenly Healing
United States
9 days using the app
Edited May 10, 2021

#UPDATE 10.05.2021 - I had another issue and the Yotpo-Team is just amazing! Especially Don who helped me with an irregular request. He did his best and I'm waiting for the results now. These people are great and will do their best to help you. Many Thanks !!! #1stREVIEW - Very helpful support! Anne is the best ;-) She solved all my issues and now everything is perfect. Thanks a lot again!

Fuchsmarkt
Germany
9 days using the app
Edited August 16, 2020

Great app for adding reviews and the customer support is prompt and responsive too! Highly recommended for new businesses .

TstudioCo
Singapore
9 days using the app
April 14, 2022

Thank you Rhenant for being super helpful and assisting me with everything I need ! Really helpful and fast !

Foamie
France
9 days using the app