Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 14, 2022

Thank you Rhenant for being super helpful and assisting me with everything I need ! Really helpful and fast !

Foamie
France
9 days using the app
November 18, 2021

We are using Yotpo to generate product and site reviews on a couple of online stores of our clients. Yotpo not only helps us to generate reviews but also helps to get additional sales coming from auto-response emails.
They have a very responsive and helpful support team in case any help is needed. P.S.
Ed, thank you for your recent help:) Zwebra Web Studio Inc. recommends Yotpo service for sure!

LashStorePro
Canada
9 days using the app
October 22, 2020

We just installed the reviews widget and the star reviews. We love it so far. Customer service team has been very responsive and great to work with.

Glow Candle Company
United States
9 days using the app
Yotpo replied October 25, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running smoothly!

November 29, 2013

Really easy to use. Love watching the reviews roll in and getting feedback from the ones who have purchased and are using our photoshop tools. Having an online presence kind of disconnects you from your audience and this app is awesome for finding out what they really think. It was easy to install and i loved the coupons options for reviews. I love how it integrates with Facebook and Twitter automatically. The tracking info is also very nice and on a free app, I can't believe what it can do for you. We love this app. Just give it a try.

Woody Walters Digital Photo Candy
United States
9 days using the app
April 20, 2023

Getting Yotpo set up was efficient and quite simple to do. Simoun was incredibly helpful with onboarding and getting set up !

Mediworld Ltd
United Kingdom
9 days using the app
Edited May 29, 2023

John was very nice to me everything was done quick and all is great. Thank you so much for quick respond customer service very pleasant.

As of today Arven S. also helped me change website domain on my profile what a great help customer service is absolutely amazing people. Thank you so much

MJ Organic Scent
United States
9 days using the app
June 8, 2020

My experience was very good , problems were solved very quickly and efficiently by Mary Ann. Thank you

BIRDWALK
India
9 days using the app
May 31, 2016

Great app! Really beautiful to use and works well on my site, customers can leave reviews through the email or by simply clicking the review button online, I love it. Thank you!

Atalya Designs
United Kingdom
9 days using the app
October 1, 2021

I love this!!! It looks so professional for our website and the emails requesting them after purchase are very helpful so we have a steady flow. I had some trouble with the reviews appearing at first and Manny from support was very helpful in guiding me to figure out the settings.

Tin Marin Brand
United States
9 days using the app
October 20, 2022

If you are looking for a review platform, you've got the best right here! Yotpo has been not only amazing from a customer support and their product is awesome. It has help our business grow because of it!

Next Day Hair
United States
9 days using the app