Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 23, 2023

Had an issue that turned out was not created by Yotpo but from another review app. Allen M in customer service really tried his best to fix the problem and luckily identified the source of the problem. Very much appreciated!

Shutterbug Co
Sweden
9 days using the app
July 7, 2023

Great support! Helped me install and configure the app. Software looks really nice and has lots of good features.

Pro Game Sports
United States
9 days using the app
August 4, 2022

I opened my Shopify store in April as one of the many leaving Etsy. Since then I have had many questions and ALL have been thoroughly answered with phenomenal customer service. The entire team follows up each time. The site itself is working well for me, but it's the customer service that really sets this apart.

Katherine Alexander Art
United States
9 days using the app
March 25, 2021

Just started the install process, but really blown away by the chat support from Mary Ann! She was VERY patient and helpful in assisting me with all the set up. Can't wait to get this bad boy live!!

vicerays
United States
9 days using the app
August 30, 2018

Great customer service! Simple to use, offers a lot of great features.

Courierware Messenger Bags
United States
9 days using the app
August 15, 2021

Really fast and efficient and patient customer service. Was able to help me navigate the widget and get me on my way.

SHOKAN 28
United States
9 days using the app
July 9, 2020

This App has been very helpful user friendly, and covers many areas. Support is excelent, and the results are very fast. Really good app to build social validation of our products and services.

ICCTUNING
Spain
9 days using the app
April 10, 2023

James was very helpful in helping us put out a fire that popped up when requesting reviews. Yotpo is always awesome to work with and helps us gain insightful feedback from our customers!

Capture CustomOrder
United States
9 days using the app
May 6, 2022

Loving Yotpo Reviews so far. Easily collecting reviews from my customers. Customer service from Lemuel Yotpo has been great!

Garsen Golf
United States
9 days using the app
September 1, 2016

This is a great app very useful to our shops! https://fancy-garden.myshopify.com

Fancy Garden
United States
9 days using the app