Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 18, 2018

Very nice service. I am definitely forwarding this to my friends.

Myla Farm To Door
United States
5 days using the app
November 14, 2022

This app support is excellent. Warly has been super helpful and responsive. The app looks and works great.

altitudebeverages
United States
5 days using the app
April 20, 2015

Amazing apps for Shopify store. Great works!

Shopify Vietnam
Vietnam
5 days using the app
April 12, 2021

Great customer service - Eunice was very helpful in answering all of my questions. I am excited to now integrate Yotpo into my website.

The Perfumers Ltd
United Kingdom
5 days using the app
November 11, 2023

Ruzsel J was fantastic !!! Thank you!!!!!

We deliver vapes
United States
5 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

March 7, 2022

Great app, early days but so far so good. Excellent customer service, never have to wait too long for a response.

Mutts and Hounds
United Kingdom
5 days using the app
May 5, 2021

It's a great app. So happy with the set up, so simple and easy. I just had a little hard time with the places I put the code (I am not good at coding), thankfully the chat room was there and Junalou was able to help me. He was so fast, understood me very well and so helpful. I will definitely recommend the app.

DJEEG'N
United States
5 days using the app
January 19, 2022

Wouldn't install on current theme and after giving collaborator access the live chat team installed all widgets and review carousel promptly and perfectly first time. Lydia

pottcandles
United Kingdom
5 days using the app
April 17, 2022

While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!

Woojer
United States
5 days using the app
May 16, 2023

Easy app to set up, and great support when we came across any minor issues. really helped our site

Golf Training Aids
United States
5 days using the app