Overall rating Based on 1513 reviews
Designed by Nature
I needed to switch platforms and the support from Yotpo team was amazing. Particularly by Jenny B. who was very dedicated and proactive in helping me with the migration and also figuring how to fix a bug that was caused by misconfiguration.
Hey Designed by Nature, thanks for the awesome feedback!
Jenny B was a great help with getting changes organised that I requested to set-up. Efficient friendly service and I am most grateful. It would be fab if developers can add a reviews tab that is visible for mobile devices for future versions. Thanks again
Hi Oblongshop. So happy to hear you are enjoying Yotpo! Thanks for the great review.
I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!
Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!
Special Needs Australia
This app is fantastic, super easy to use and very effective. Great support and has has massively improved web performance. Highly recommended!
Thanks for the great review, Special Needs Australia!
UBU Soap n' Bees, LLC.
So far so good. I was a little bit hesitant because of the price tag on this but I'm willing to try it for a while and see if it helps generate new customers. I will say that customer support is fast and incredibly helpful. Jenny B. with Yotpo support helped me troubleshoot some issues I was having and took care of of my coding needs. She even helped me to understand what I did wrong and how to do it right next time. Thank you Jenny!
So happy our team is meeting the mark, UBU Soap n' Bees! Thanks for taking the time to let us know what you think of Yotpo.
All Things O'Natural
This app is fantastic! We've enjoyed all of the features and benefits and love seeing our customer's feedback since 2014. We recently experienced a slight issue and Josephine in tech support handled it swiftly and all was great again. Thanks so much for a great product.
Thanks so much for the great review, All Things O'Natural! So happy to hear our support team is meeting the mark when it comes to giving the customers the help they need!
Metal Zone Merch LLC
So far, this app is great and I expect to continue using it on my Shopify store. On a personal note, the Yotpo Growth Support Hero 'Eric A.' was EXCELLENT! He was able to answer all of my questions, resolve all of my issues, and provide all of the information I needed to get the app working correctly! He always got back to me and went above and beyond to make sure everything was resolved. I highly recommend this app!
Hey Metal Zone Merch LLC, thanks for this awesome review. We are so glad you are enjoying Yotpo, and that our support team was able to give you the assistance you needed!
Pulvis Art Urns
Awesome support from those guys! Josephine was great in helping me transfer my reviews. Strongly recommend!
Thanks for taking the time to write a review and give your recommendation, Pulvis Art Urns!
The Female Guide 4 Funds
I changed my website theme 3 times and was so confused about how to set the app up. Each time I contacted support they helped me right away no hesitation. I really appreciate that. Their customer service goes above and beyond. Thank you so much!
Thank you for the great feedback, The Female Guide 4 Funds! We are so happy to hear that you are pleased with the service.
The best reviews app. The support (we were attended by Lervin) is unbeatable, always available to help and they are very fast. Even in the free version, they help you to customize the widget so that it integrates perfectly with your theme.
Hey BELLUM Watches! Thanks for taking the time to leave us such an awesome review.