Yotpo Product Reviews & UGC , 6,826 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)
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I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I've been using Yotpo for my business's customer reviews, and I couldn't be more impressed with the results. Yotpo has truly transformed the way we collect, manage, and showcase customer feedback.
What sets Yotpo apart is their exceptional customer support. Anytime we've had a question or needed assistance, their support team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their customers and are committed to ensuring a positive experience. I highly recommend Yotpo to any business looking to enhance their online presence and build trust with their audience.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
chat function with Rhenant immediately sorted out my widget query. Very grateful, thanks!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Joian Z was very helpful with tech support. I appreciate the service and knowledge.
We appreciate your feedback, thank you!
Great app. Even the Free version offers a lot of value! Customer service is also very helpful.
We appreciate your feedback, thank you!
I would recommend this app because the customer service representative that I was in contact with was very professional and helpful. He was able to assist me with my issue very quickly.
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easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!