Yotpo Product Reviews & UGC , 6,824 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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great way to get "free" marketing
Good customer service. A little slow to reply to my email, but they fixed my issue. I just wish the Pro membership was not so incredibly and ridiculously high. Dana Shamir helped me with my issue and was very professional.
Anne is great! I love yotpo, the only thing is it is sometimes tricky to get the code right into your theme.
Used this app to build trust with reviews and had a few issues with unpublishing a few reviews and Ed helped me through every step efficiently, very impressed with the customer service and the app itself is a good tool.
Reviews work great, and customer service is always beyond helpful when I need anything fixed. I am new to website building and always get my questions answered promptly. Thank you!
It was a slow start but they have been great ever since. The Yotpo support and dev team especially have been brilliant, responding quickly and accurately to my requests. Great service and super app.
I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.
Great customer service. The program is affordable and provides the value needed to reassure customers. I would like some better customization in the free option but it's free, so can't complain.
Love this app on shopify. Though some of the improvements are in the works but still one of the best apps being used by us!
Great customer service and easy to implement. A decent amount of customization too.