Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 26, 2023

Ronel provided excellent service and did everything possible to work through my challenges. The free plan offers minimal options for customisation, and some things are rather annoying such as a tiny logo in emails and typos in the templates which can't get changed.

Little Travellers
Australia
Time spent using app: 2 days
May 22, 2023

Nice app, useful easy to use and blending well with site design.
Very Helpful customer service with online chat always on!

SoftDream Jewellery
United Kingdom
Time spent using app: 5 months
May 16, 2023

Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .

centaur packaging
Australia
Time spent using app: About 1 month
April 17, 2023

We've just installed it and we're still figuring things out. Not the most user-friendly platform to set things up and find information, but it's working so far. I'll update our review once we've used Yotpo for a little longer.

That being said, I had a bunch of questions and things that I couldn't figure out by myself today, and Warly S gave me a huge help - kudos to customer service today.

Ortaliza Urban Farms
Canada
Time spent using app: 3 days
April 16, 2023

Amazing support. John M. sorted out us right away. Super helpful.
Only downside that features like the Reviews Carousel are only when you subscribe. You can't have some limited functionality as a free version..

Creyones
Czechia
Time spent using app: About 2 hours
April 11, 2023

Excellent support team. The product has a good management interface, but needs clarity on some of the products and features.

1Wheel Parts
United States
Time spent using app: About 1 month
April 6, 2023

The app and system works great, the product update progression has been a bit slow but I've seen a lot more lately.

season eqpt.
United States
Time spent using app: Over 2 years
April 3, 2023

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.

onewith
United States
Time spent using app: Over 1 year
Edited March 29, 2023

The app hasn't been straightforward. I'd have given 3 stars but their customer service (Ronan) was good and with short wait times so 4 stars from us!

Esperance Distillery Co
Australia
Time spent using app: 13 days
March 28, 2023

The support team is great, helps in time record, especially Joian Z :)
The app is good but you have to pay for most of the options and the email customisations.

Blue Skincare
France
Time spent using app: 4 months