Yotpo Product Reviews & UGC , 6,123 reviews

Ronel provided excellent service and did everything possible to work through my challenges. The free plan offers minimal options for customisation, and some things are rather annoying such as a tiny logo in emails and typos in the templates which can't get changed.

Nice app, useful easy to use and blending well with site design.
Very Helpful customer service with online chat always on!

Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .

We've just installed it and we're still figuring things out. Not the most user-friendly platform to set things up and find information, but it's working so far. I'll update our review once we've used Yotpo for a little longer.

That being said, I had a bunch of questions and things that I couldn't figure out by myself today, and Warly S gave me a huge help - kudos to customer service today.

Amazing support. John M. sorted out us right away. Super helpful.
Only downside that features like the Reviews Carousel are only when you subscribe. You can't have some limited functionality as a free version..

Excellent support team. The product has a good management interface, but needs clarity on some of the products and features.

The app and system works great, the product update progression has been a bit slow but I've seen a lot more lately.

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.

The app hasn't been straightforward. I'd have given 3 stars but their customer service (Ronan) was good and with short wait times so 4 stars from us!

The support team is great, helps in time record, especially Joian Z :)
The app is good but you have to pay for most of the options and the email customisations.