The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Yotpo is great on Shopify. I had a little trouble setting up the app, but their excellent support team helped me out right away. Highly recommended!
The customer service was great. Kenn T was really helpful and patient. However, I do have a complain with yotpo widget. I would like to show all my reviews in combination inside each individual product, this is not possible right now.
Great support - quick to assist when there are issues. I struggle with importing reviews from Cratejoy, because my files somehow omit information when saving to a CSV. Support takes the time to fix and import on my behalf.
Ifrah's Organic Kitchen
The app itself is great, however I did not realise I had to install a widget for the reviews to be visible on my website. When I contacted the support team, I had a quick and efficient response and they sorted this out for me. Fast and great service! Thank you
Ross and Specter
We are using this app to send out review emails, and Howell was very helpful answering some questions. Good service!
Larkspur Baby Company
They were with me for about half an hour and solved all my issues. Great service even on a free plan.
Just downloaded the app so I'm yet to see how it pans out. Customer service is great though! I'll be back to update my review in the future.
Ho appena iniziato ad usare l'applicazione e ho trovato qualche problema sia nell'importare recensioni che per importare i widget sul sito. Nonostante questo ho risolto i problemi grazie al supporto clienti che è davvero disponibile. Purtroppo c'è bisogno di un po' di pazienza
Don was super helpful as I was super frustrated the past few days navigating this site. So many small nuiances with this site just like shopify. Yap doesn't explain it all step by step and the steps can be confusing. Each time I had an issue the yatpo customer service team had to actually go in and execute the job for me! I truly appreciate them but yap need to be more user friendly because at the moment it is not...