# Yotpoとは? Yotpoは、レビュー、写真、Q&Aの収集を支援するマーケティングプラットフォームです。多くのブランドがYotpoを通じてSNSの活用促進を図ることでトラフィックの増加やコンバージョン増加といった成果を実現しています。 # Yotpoができること * レビュー（口コミ）、Instagram写真などを収集・活用し、ECサイトの売上向上へ貢献します。 * レビューを写真と組み合わせることで、より商品を知っていただき、カスタマーエクスペリエンスを向上させます。その結果、売上の増加や返品率の低下に大きく効果を発揮します。 * 顧客によるSNS上でコンテンツの共有や、レビューを活用したFacebook広告に応用することで高いクリック率やコンバージョン率を期待できます。 # Yotpoの無料版 Yotpoの無料版は、中小や新規に立ち上げたオンラインストアが手軽にご利用頂けるように以下の機能を含んで設計されています。 * 「サイト内表示」：レビューウィジェット、レビュータブ、スターレーティング...
Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.
I am telling my fellow sellers a cautionary tale. I have been with Yotpo for 7 years.. a long time in the e-commerce world. I have watched this company transition and what has become apparent is 1- there are major speed issues with all yotpo products on your shopify store 2- you will experience Google Console issues and they will expect you and your dev team to invest time to assist with a fix with no economic benefit to you 3- you will experience cost increases year over year and 4- they will have no loyalty to you if you are an older client or if your business goes through a hard season
Of course, companies need to make money but their business model has slowly pulled in things like SMS. What this means for you, fellow retailer, is that you will lose compatibility with critical channels (like say, Attentive for SMS). Their response? Just move to us... bundle and save- and they treat the precious company you've built like a cable and telephone contract.
This insidious way of doing business is bad for all small businesses. There are plenty of better options that won't weigh down your site, cause SEO issues and throw compatibility roadblocks into the mix (as well as save you a considerable amount of cash).
This is my 15th year running my brand. My reviews are few and far between for stack tech however when I see predatory contract management that hurts business and overall operations I am compelled to share it to prevent the heartache and replatforming we are now going to undertake.
We wanted to reach out directly to thank you for your candid Product review. We appreciate your partnership over these past seven years and do apologize for the experience you are currently having as it relates to product, pricing, and service.
We understand there are outstanding items that are critical to your business to resolve. We do not take that lightly. Our Black Friday code freeze is still in place until the end of the week to ensure stability for our merchants during the busiest time of the year. As soon as the freeze is lifted at the end of this week, our R&D team will be able to push a fix for the SEO concerns you mentioned and as for the load speed issue we do plan to release improvements on that front as well in a few weeks.
Regarding your experience with your contact, we do apologize for the experience you had and hope we can work together with your account team to find pricing that makes sense for your business needs today - especially in light of our longstanding partnership.
We appreciate you and the Darn Good Yard team - and hope we can find a path forward together. We'd love to have a discussion regarding the alternative strategy and feature functionality that is critical for you going into 2024. We will reach out to you directly via email to discuss that.
Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.
Thanks for your feedback, we really appreciate it.
Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great customer service from Arven! Helped me fix an issue in no time.
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