Yotpo Product Reviews & UGC

Name: Yotpo Product Reviews & UGC
Brand: Yotpo
Rating: 4.8 (6602 reviews)

Free plan available

Rating (4.8)

Reviews

6,602

Developer

Yotpo

View demo store

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes

About this app

Launched

November 15, 2011

Languages

English

Collect and display user-generated content (UGC) such as Ratings & Reviews to showcase social proof.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty.

Stand out on search with Google Seller Ratings and Google Shopping Ads
Connect your reviews with our SMS, loyalty, and subscriptions product synergies
Use our marketer-friendly solution to customize your reviews widget
Collect and display Photo & Video reviews to showcase social proof
Leverage Smart Filters to build buyer confidence by displaying relevant content

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice. Learn more

Free

Up to 50 Monthly Orders
Automatic Review Requests
Design Emails from Template
Reviews Moderation
Display Reviews On-Site
24/7 Chat Support

Growth

$15/month

Free features+
Google Rich Snippets
Collect Photos/Videos in Reviews
Google Shopping Ads
Share Reviews to Facebook Shops
2-1 Review Requests

Prime

$119/month

Growth features +
Share Reviews to GSR
Shoppable Media Galleries
Display Product/Shopper Attributes
Get Shopper Insights
Onboarding Support

Free

Up to 50 Monthly Orders
Automatic Review Requests
Design Emails from Template
Reviews Moderation
Display Reviews On-Site
24/7 Chat Support

Growth

$15/month

Free features+
Google Rich Snippets
Collect Photos/Videos in Reviews
Google Shopping Ads
Share Reviews to Facebook Shops
2-1 Review Requests

Prime

$119/month

Growth features +
Share Reviews to GSR
Shoppable Media Galleries
Display Product/Shopper Attributes
Get Shopper Insights
Onboarding Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

6,602 reviews

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
6.0K
4% of ratings are 4 stars
258
1% of ratings are 3 stars
54
1% of ratings are 2 stars
58
3% of ratings are 1 stars
188

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and its ability to enhance store functionality by allowing customers to leave reviews and images. The free plan is a boon for small businesses. Features like in-email reviews, automatic collection and display of reviews, and star ratings on product pages are highly valued. Customer support is often praised, with specific staff members recognized for their exceptional service. However, some merchants find the customization options for review request emails basic. Many have seen an increase in reviews and customer engagement.

October 16, 2023

I used the chat and spoke with Warly. I needed help or first information about how to add my existing reviews to an new theme that I plan to launch soon. He was very knowledgeable, super friendly, fast in responding and super helpful explaining everything to me. He even offered me to help add the review widget before the launch. The support from YotPo is outstanding.

Hi-Desert Silba Soap

United States

Over 5 years using the app

Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

October 9, 2023

Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.

Cool Flo

United Kingdom

About 8 years using the app

Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

November 6, 2023

Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!

Notely

Australia

Almost 3 years using the app

Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

All reviews