Yotpo Product Reviews & UGC

Yotpo Product Reviews & UGC

Free plan available
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

November 15, 2011

Languages

English

Works with

Shopify Flow, Checkout, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly

Collect and display user-generated content (UGC) such as Ratings & Reviews to showcase social proof.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty. more
  • Stand out on search with Google Seller Ratings and Google Shopping Ads
  • Connect your reviews with our SMS, loyalty, and subscriptions product synergies
  • Use our marketer-friendly solution to customize your reviews widget
  • Leverage Smart Filters to build buyer confidence by displaying relevant content
  • Seamlessly integrated for effortless syncing of reviews to and from the Shop app

Product review features

  • Display options: All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Review highlights, Review summaries, Rich snippets, Star ratings, Video reviews
  • Ways to collect reviews: Automations, Email requests, Import and export, Promotions, Referrals, Review migration, Review syndication, SMS requests, Social media UGC

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice. Learn more

Free

Free

  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Design Emails from Template
  • Reviews Moderation
  • Display Reviews On-Site
  • 24/7 Chat Support

Growth

$15/month

or $144/year and save 20%

  • Pricing changes based on order volume
  • Google Rich Snippets
  • Collect Photos/Videos
  • Google Shopping Ads
  • Share Reviews to Facebook Shops

Prime

$119/month

or $1,068/year and save 25%

  • Pricing changes based on order volume
  • Reviews to GSR
  • Shoppable Media Galleries
  • Product/Shopper Attributes
  • Get Shopper Insights
  • Support

Free

Free

  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Design Emails from Template
  • Reviews Moderation
  • Display Reviews On-Site
  • 24/7 Chat Support

Growth

$15/month

or $144/year and save 20%

  • Pricing changes based on order volume
  • Google Rich Snippets
  • Collect Photos/Videos
  • Google Shopping Ads
  • Share Reviews to Facebook Shops

Prime

$119/month

or $1,068/year and save 25%

  • Pricing changes based on order volume
  • Reviews to GSR
  • Shoppable Media Galleries
  • Product/Shopper Attributes
  • Get Shopper Insights
  • Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

6,789 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and attractive review widgets. They find the social proof feature and robust analytics useful in enhancing customer trust and understanding buyer behavior. The app's customer support, especially the live chat, is highly praised. It's easy to install and use, integrates well with Shopify, and effectively manages customer feedback. With various pricing options, it's seen as a scalable solution for e-commerce businesses.

January 5, 2024

They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.

阿波ツクヨミファーム
Japan
Almost 2 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 17, 2024

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.

Volcom Indonesia Online Store
Indonesia
Over 3 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 28, 2024

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

EBCREATE Store
United States
6 months using the app
Yotpo replied January 30, 2024

Thanks for your feedback, we really appreciate it.

About this app

Launched

November 15, 2011

Languages

English

Works with

Shopify Flow, Checkout, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly

Built by Yotpo

About Yotpo

4.9 average rating

12 years building apps for the Shopify App Store

233 Spring St, New York, NY, United States, New York, NY, 10003, US

Support

Send a message

Reviews_support@yotpo.com

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