Yotpo: Product Reviews App

Name: Yotpo: Product Reviews App
Brand: Yotpo
Rating: 4.8 (4522 reviews)

Pricing: Free plan available
Rating: 4.8 (4,522)
Developer: Yotpo

View demo store

Collect and display product reviews and ratings to showcase social proof and build trust.

Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests, SMS, and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with SMS, Email, and Loyalty.

Collect product & site reviews on auto-pilot with email templates & SMS requests
Display eye-catching reviews and use Smart Filters to build trust
Stand out in search with Google Seller Ratings and Google Shoppable Ads
Add beautiful, customizable review widgets (carousels, AI summaries, & more)
Easily sync reviews to and from other platforms (TikTok, Walmart, & more)

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Checkout
Shopify Flow
Facebook
Instagram
Google
Klaviyo
SMSBump
pagefly

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice. Learn more

Free

Up to 50 Monthly Orders
Automatic Review Requests
Email Templates Library
Sentiment and Profanity Check
Display Reviews On-Site
Email Support

Starter

$15 / month

or $144/year and save 20%

Pricing changes based on order volume
Collect Photos/Video
Google Rich Snippets
Google Shopping Ads
Reviews Carousel
Live Chat Support

Pro

$119 / month

or $1,068/year and save 25%

Pricing changes based on order volume
Google Seller Rating
Custom Questions
AI Reviews Summary
Smart Sorting
24/7 Technical Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,522)

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
4.2K
3% of ratings are 4 stars
153
1% of ratings are 3 stars
35
1% of ratings are 2 stars
44
3% of ratings are 1 stars
125

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its ability to enhance customer engagement through features like email review requests and real-time updates. It integrates well with platforms like Klaviyo and supports SMS, pop-ups, and loyalty programs, aiding in conversions and customer retention. The responsive support team, accessible via live chat, is noted for providing timely assistance and arranging calls for complex issues, streamlining business management for merchants.

October 2, 2025

Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!

Nisolo

United States

About 9 years using the app

Yotpo replied November 7, 2025

Thank you for sharing your feedback! We’re happy to hear you’re enjoying Yotpo’s flexibility and that our support team was able to assist promptly. We truly appreciate your kind words!

October 1, 2025

When we had an issue/request regarding the reviews on the website, Warren solved our problem within a few days. Very informative and responsive as well! Yotpo has one of the best support teams!

Shikō Beauty Collective

United States

Almost 5 years using the app

Yotpo replied November 7, 2025

Thank you for your wonderful feedback! We’re delighted to know your issue was resolved quickly and that you had a great experience with our support team.

October 6, 2025

Hi worked with Joian Z in support after hours when we had technical issues. He was able to confirm with screen recordings how to properly test and confirm everything with our review requests were properly formatted. Appreciate the quick and knowledgeable help vs. chat bot which just sent article after article. Thanks!

Under The Canopy

United States

Over 4 years using the app

Yotpo replied November 7, 2025

Thank you for sharing your experience! We’re glad to hear our support team was able to provide clear and hands-on assistance to get everything resolved quickly. Your feedback means a lot to us!