Yotpo Product Reviews & UGC

Yotpo Product Reviews & UGC

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (6,918)
Developer
Yotpo

Collect and display user-generated content (UGC) such as Ratings & Reviews to showcase social proof.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty. more
  • Stand out on search with Google Seller Ratings and Google Shopping Ads
  • Connect your reviews with our SMS, loyalty, and subscriptions product synergies
  • Use our marketer-friendly solution to customize your reviews widget
  • Leverage Smart Filters to build buyer confidence by displaying relevant content
  • Seamlessly integrated for effortless syncing of reviews to and from the Shop app
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Targeting

Product category

Campaign management

Email

Performance analytics

Conversion tracking

Display options

All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Review highlights, Review summaries, Rich snippets, Star ratings, Video reviews

Ways to collect reviews

Automations, Email requests, Import and export, Promotions, Referrals, Review migration, Review syndication, SMS requests, Social media UGC

Launched

November 15, 2011

Languages

English

Works with

Shopify Flow, Checkout, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice. Learn more

Free

Free

  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Design Emails from Template
  • Reviews Moderation
  • Display Reviews On-Site
  • 24/7 Chat Support

Starter

$15 / month

or $144/year and save 20%

  • Pricing changes based on order volume
  • Google Rich Snippets
  • Collect Photos/Videos
  • Google Shopping Ads
  • Share Reviews to Facebook Shops

Pro

$119 / month

or $1,068/year and save 25%

  • Pricing changes based on order volume
  • Reviews to GSR
  • Shoppable Media Galleries
  • Product/Shopper Attributes
  • Get Shopper Insights
  • Support

Free

Free

  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Design Emails from Template
  • Reviews Moderation
  • Display Reviews On-Site
  • 24/7 Chat Support

Starter

$15 / month

or $144/year and save 20%

  • Pricing changes based on order volume
  • Google Rich Snippets
  • Collect Photos/Videos
  • Google Shopping Ads
  • Share Reviews to Facebook Shops

Pro

$119 / month

or $1,068/year and save 25%

  • Pricing changes based on order volume
  • Reviews to GSR
  • Shoppable Media Galleries
  • Product/Shopper Attributes
  • Get Shopper Insights
  • Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

June 12, 2024

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.

Spoil Yourself Natural
United States
Almost 2 years using the app
May 4, 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey
United States
About 10 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 11, 2024

I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!

Naturalistics
United States
Over 5 years using the app

Support

Yotpo can answer any questions you have about Yotpo Product Reviews & UGC.

Developer

Yotpo

233 Spring St, New York, NY, 10003, US

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