Store design | Marketing | Sales and conversion optimization
Yotpo Product Reviews & Photos

Yotpo Product Reviews & Photos

by Yotpo

Collect product reviews, photo reviews, site reviews & ratings

4.7 of 5 stars(2324 reviews)
Free plan available. External charges may apply.
Add app

Collect More Reviews & Photos

Collect product reviews, ratings, site reviews and photos using our automatic review emails or directly on-site with our Reviews Widget

Boost Sales with Social Proof

Showcase customer reviews, photos and Q&A on your homepage, product pages, at checkout, and on your social channels to boost conversion rate

Install Automatically

Set up with a single click and import your existing reviews with ease (Bazaarvoice, PowerReviews, Judge.me, Stamped.io, Loox).

About Yotpo Product Reviews & Photos

[Special Offer] sign up now to get extra 300 orders for free!

Why Yotpo?

Yotpo, founded in 2011, is the leading eCommerce marketing platform, with over 500 employees and 100 support agents. Yotpo helps thousands of forward-thinking brands like Rebecca Minkoff, MVMT, and Steve Madden accelerate direct-to-consumer growth.

Join the top Shopify & Shopify Plus merchants who use our single-platform approach to integrate data-driven solutions for reviews, loyalty, SMS marketing, and more.

Migrating reviews from Bazaarvoice, PowerReviews, Trustpilot, Judge.me, Stamped, Loox, and Rivyo is easy.

Yotpo and Shopify

Yotpo, an official Shopify Plus Technology Partner, has more than 1,900 5-star reviews in the Shopify App Store and helps the fastest-growing Shopify stores increase sales with customer content.

What can you do with Yotpo?

  • Collect reviews, ratings, photos, and Q&A from customers
  • Increase conversion by showcasing customer content onsite
  • Leverage our official partnership with Google to boost brand discovery & increase traffic from search
  • Share your best customer content on Facebook & Instagram
  • Build a powerful brand community
  • Make better business decisions using analytics & customer feedback

What’s Included in the Free Plan?

Yotpo’s Free Plan offers the most extensive features in the industry:

  • [Special Offer] sign up now and get 300 extra reviews credits for your first month to help you get started
  • Automatic request emails - collect more reviews with a single email
  • On-site widgets - display customer reviews & photos alongside star ratings to increase conversion
  • Social tools - share your reviews on Facebook & Twitter
  • Powerful moderation tools - publish reviews, share them on social channels, and comment to engage with customers. Yotpo will also flag negative reviews that require your attention

What About Growth Plans?

Our Growth Plan (starting at $19/mo) scales with your business. It includes everything in the Free plan plus:

  • Photos in Reviews - show how customers use your product
  • Rich Snippets - stand out on search results
  • Coupons - incentivize users to leave a review
  • 2-in-1 Review requests - collect both site & product reviews in one email flow, and more.

For bigger businesses (up to 2,000 monthly orders) we offer our Prime plans which include Google Shopping, Google Seller Ratings, Q&A and more!

How Do I Get Started?

Integrate Yotpo to your Shopify store in a single click. Migrating reviews from Bazaarvoice, PowerReviews, Judge me, Stamped.io, Loox, Trustpilot, and Rivyo is easy.

Integrates with

  • Facebook,
  • Instagram,
  • Google,
  • zendesk,
  • Klaviyo,
  • SMSBump

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Works with

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free

Free

  • 300 extra orders for your 1st month

  • Up to 50 monthly orders

  • Review Request Emails

  • On-site Widgets

  • Reviews Moderation

  • Social Push & SEO Page

Growth 50

$19/month

  • All Free features plus

  • 50 monthly orders

  • Product & site reviews in one flow

  • Photo Reviews

  • Reviews Carousel

  • Rich Snippets

  • Chat live support

Growth 75

$29/month

  • All Free features plus

  • 75 monthly orders

  • Product & site reviews in one flow

  • Photo Reviews

  • Reviews Carousel

  • Rich Snippets

  • Chat live support

Growth 100

$49/month

  • All Free features plus

  • 100 monthly orders

  • Product & site reviews in one flow

  • Photo Reviews

  • Reviews Carousel

  • Rich Snippets

  • Chat live support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
    (1988)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (121)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (35)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (47)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (133)
View all 2324 reviews

Most recent reviews

Lat & Lo™

Rating
1 of 5 stars
Posted
October 28, 2020

We had nothing but problems with Yotpo. Hyper expensive and constant "need to upgrade to get more features" led to constantly increasing our costs with little real reward. Customer service was not that great. We were desperate so we kept going back thinking that we must be doing something wrong since they have great reviews...but it was just not good in the end. At one point our review requests were somehow randomly turned off (though we had not logged into the dashboard ourselves to do it) yet we were still being charged. I only noticed when the reviews stopped coming in for some reason. When I inquired about the recent drastic reduction in reviews being submitted, the rep said "oh, you're not requesting them anymore"...Wait? Huh? I am paying hundreds of dollars to NOT request reviews? Who would do that? So, we paid over $300 for absolutely nothing for a period of time. No offer to refund, no help whatsoever except for "sorry, you paid us but weren't collecting reviews" (why would we ever intended to NOT collect reviews, but pay hundreds to Yotpo still to do so...that should not even be an option.) In addition, after recently changing over to another service provider who's pricing is MUCH better and offers way more user-friendly features and design options, I am sad we didn't leave YotPo sooner. I feel like we wasted so much money. Honestly, one of the worst app experiences we've had on Shopify and overpriced if you are a store that does volume. Lastly, there is no clean uninstall. So after deleting their app, you will still have to deal with the headache of going into your liquid.code and removing all of the crap off. There are way better options out there now. I would not recommend YotPo to a friend if they asked.

Better & Better

Rating
5 of 5 stars
Posted
October 27, 2020

Well, it collects reviews and does it solidly. Importantly their support is great--both via chat and email. Super helpful and super responsive. I was under a deadline and they jumped in to get my task done. Thanks team!

Developer reply

October 28, 2020

Thank you for taking the time to leave a review. We're happy to hear everything worked out in the end and you're enjoying Yotpo.

Viasox

Rating
5 of 5 stars
Posted
October 26, 2020

Jo did an amazing job, solved my issue within a couple of minutes! The support was EXTREMELY fast and answered every question amazingly.

Developer reply

October 26, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly now. We'll definitely pass on your kind words to Jo.

View all reviews