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Hands down this is the best app for subscription based offerings on Shopify. From the easy and effortless set up to the simplicity. of use for t he customer, Yotpo has created the perfect solution for all subscription offerings for your store. Bonus points for how awesome their support staff is as well when needed!
We are grateful for your business and are excited to continue to advance together!
Excellent customer service: they reply instantly and are very polite and helpful. Shout out to Thessanyl who helped me a lot today !
We appreciate your feedback, thank you!
This app support was really great. Especially Roland....
I had a issue suddenly so I contacted with support. Roland replied within 1 min and fixed issue within 2 mins. Super fast and kind support. Thank you so much, Roland.
Highly recommend....
Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.
Thank you for your review
Easy app to use to make subscription adjustments, helpful data is easily available, and Yotpo team provides great support.
Josephine was super helpful, got back to my request for assistance straight away via the Live Chat even though it's almost 8pm. SO HANDY - especially for those of us building their e-comm stores outside of working hours because they're working a 9-5pm. Thank you!
Yotpo is a great company; we use them for customer review syndication to walmart.com and subscription models on our website. We had a loyal customer upset because of our mistake, and Roland was able to walk me through the process, providing a freshly captured video and screenshots. He also confirmed my coupon settings were correct, and it worked. Excellent service, outstanding support, and amazing employees.
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For everyone looking for a subscription solution, this app is without a doubt THE BEST possible solution. After testing and comparing with other apps I can say that Yotpo has the best conversion rate on subscriptions of them all. And even more importantly, their team is amazing and they go the extra mile to help a customer. In this case I must mention Rachel, without hers and the developer's team help I would've been force to use some other solution. (because of integration issues I had with my funnel builder) Thank you very much and keep up the amazing work, you have a big future!
We are incredibly happy that you have had such an amazing experience with us and we are thrilled to continue to grow with you!
We just recently switched from another subscription program, and so far the features and functionality have been way smoother and more intuitive! The customer service and support are outstanding as well! We are thrilled that we switched programs!
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James migrated our subscriptions over. James is patient, understanding and very helpful in also showing/educating me where to find information. He communicated at every step of the process to ensure I understood the process. Prior to any changes, publishing or going live drafts were sent to me to approve. Fabulous communication from James and team from the word go. I'm very fortunate to have James and team support.
YOTPO have excellent support team, all polite, kind, professional and friendly.
I set up the free shipping by myself thanks to the links for me to learn and prompts as completing each step.
Thanks champs
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.