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Irvin N. is very helpful customer service agent. He understood my questions and went above and beyond in helping me to get this app set up. I hope all of my future communications with Yotpo will be just as positive! Thanks, Irvin!
I am new to the app and am looking forward to using it and learning more.
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James migrated our subscriptions over. James is patient, understanding and very helpful in also showing/educating me where to find information. He communicated at every step of the process to ensure I understood the process. Prior to any changes, publishing or going live drafts were sent to me to approve. Fabulous communication from James and team from the word go. I'm very fortunate to have James and team support.
YOTPO have excellent support team, all polite, kind, professional and friendly.
I set up the free shipping by myself thanks to the links for me to learn and prompts as completing each step.
Thanks champs
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After updating my theme my subscription stop working. Christopher was able to fix my problem.
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Irvin N was absolutely amazing at fixing my problem! He was able to manually add the code when my widgets would not populate on my store and saved my day! He quickly identified and fixed the problem while remaining professional and friendly! Now my customers can get their Beard Care Products on subscription!
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Excellent customer service.
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression
Great and easy to use app for managing subscriptions. Excellet Customer support.
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In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!
Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!
Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly!
Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products.
Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question.
Highly recommend checking them out