Yotpo Subscriptions , 162 reseñas

Thank you Happy for helping me get the subscription app running. The customer service is very fast and responsive. I tend to have some issues with the UI at times but the fast customer service helps me get things smoothed out immediately.

Support and the team are going above and beyond for our business by building out our custom subscription funnel!

The setup was easy, but emails are not being sent out to customers. Support tried to help but ended on radio silence after a week of trying. Maybe specify this is a beta app.

Excellent customer services from Roland on our customer portal widgets. He stepped in and help us get it updated quickly and timely.

Great customer service. Lot's of great features! Roland is super helpful and easy to communicate with. Easy Peasy

Tech support is a challenge. Thus far, the four times I have contacted them, they have escalated the tickets, which means at least a 24-hour wait for someone to get back to you. In their support chat, they disable the ability to upload screenshots, so every time within the chat, you have to request the ability to upload a screenshot. This is unheard of. None of the other apps I use have this feature disabled for their support chat. I used to use their SMS product and dropped it (with credits paid for) as I couldn't get a call back from their salesperson to walk through the product's features.

This review shouldn't surprise the developer because I believe in giving notice - at least twice - before posting a negative review. But they didn't care. Overall, I do not recommend this app because while the app is promising, the critical part of it - the support behind it is lacking.

The app is easy to navigate and both Roland and Happy were terrific to work with. I look forward to exploring it more and growing my business with it.

Great App, easy to setup. There could be some more tweaks to change, but for now pretty solid.
Maria was very kind and answered all my questions, very friendly and she seems to know the product very well.
Thanks!

Roland provided exceptional service during our subscriber migration to Yopto. Their professionalism, expertise, and commitment to excellence made the process seamless. They listened to our needs, communicated effectively, and executed the migration flawlessly. Roland's team ensured accurate data transfer and provided comprehensive training and support. Highly recommended for a friendly and successful transition.

This is the best thing that could have happened. I have been using another subscription service for a while now. I have also been with Yotpo from the beginning for my customer reviews, then I implemented the customer points. Now they offer the subscription service. Can I just say with everything now all in one place this is absolutely beautiful. Their migration process was so amazing. Not one hiccup. Roland was in charge of my process. He even had videos that showed my website and step by step instructions. I am not very computer literate, and I didn't have to be. My unborn grandchild could figure this out....hahahah. Yotpo Team and Roland Thank you all for everything you have provided, and I know you will still be there when I need you.