Reseñas (164)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
16 de julio de 2023

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
Estados Unidos
11 meses usando la aplicación
Yotpo respondió 18 de julio de 2023

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

18 de julio de 2023

Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.

Kings Seeds NZ
Nueva Zelanda
7 meses usando la aplicación
Yotpo respondió 7 de agosto de 2023

Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!

5 de noviembre de 2023

Very prompt customer services and onboarding - should you have any questions their team are there to assist. In particular, Roland M is great - knowledgeable and can work through any question you have - thanks Roland.

Happy Valley Honey
Nueva Zelanda
3 meses usando la aplicación
Yotpo respondió 16 de noviembre de 2023

Thank you for your feedback! We are glad to hear that our Technical Support team assisted you quickly and accurately!

1 de noviembre de 2023

Albert our migration specialist made the transition super easy. We had a few special circumstances and Yotpo was able to handle each of them. We switched from Bold and are very happy with the switch. If you have other Yotpo products their subscriptions app works amazing with their other suite of apps.

Tails Up, Pup
Estados Unidos
30 días usando la aplicación
Yotpo respondió 16 de noviembre de 2023

Thank you for your feedback regarding the migration process! It is great to learn that the experience was satisfactory and met your expectations. We take pride in ensuring that our services are user-friendly and efficient, and it is encouraging to hear that we were successful in meeting these goals. Thank you for your trust in our brand.

11 de julio de 2023

Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.

Ascent Nutrition
Estados Unidos
Alrededor de 1 mes usando la aplicación
Yotpo respondió 24 de julio de 2023

Thank you for your review! Glad you are happy with our app!

25 de julio de 2023

I've been running my subscription business for a number of years and I previously used two other subscription apps prior to migrating my customers to Yotpo Subscriptions. A big thank you to the outstanding support from Sheen & Jomar, the migration support team where amazing with communication and made the transition to Yotpo so seamless. The subscription app is easy to install and set up subscriptions for my store. They also have lighting fast customer service via chat. The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Their customer service has been exceptional so far. Quick responses to my concerns and open communication. Looking forward to all the new features and updates that come out as well as I'm always looking for ways to bring more value to my customers.

Planners Avenue
Australia
18 días usando la aplicación
Yotpo respondió 7 de agosto de 2023

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our product and Customer service.

14 de julio de 2023

Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales

Chartley Chucks
Reino Unido
4 meses usando la aplicación
Yotpo respondió 10 de agosto de 2023

Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.

25 de octubre de 2023

I had issues with positioning the widget on the product page due to the theme. Roland was able to fix the issue within 10 minutes. great customer service and acted promptly.

Conquest Coffee
Australia
2 meses usando la aplicación
28 de julio de 2023

Great app! Great customer service (Thessanyl is the best and solves all my trickiest issues). This app does have its limitations, but I havent found any other app that works this well as far as SKU simplicity, customer facing simplicity, and full customization is concerned. 5 stars from me

BioMane.com
Estados Unidos
Alrededor de 2 meses usando la aplicación
Yotpo respondió 10 de agosto de 2023

We appreciate your review and are pleased to hear that you are enjoying our app and service. Thank you!

17 de julio de 2023

Happy with the App, Support and they have added a few features recently which have definitely improved the App!

ASN Online
Nueva Zelanda
Alrededor de 1 año usando la aplicación
Yotpo respondió 10 de agosto de 2023

Thank you for your review! We're glad you are enjoying our app and our continuous improvements