Yotpo Subscriptions , 162 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
20 de septiembre de 2023

Migration was great, very user-friendly for the customer and conversions are sharp as well.

Definitely smoother to use than Recharge and Bold. If you have yotpo rewards its a no brainer!

Looking forward to seeing how the team develops the app to have even more features and improvements. Yotpo is great for its simplicity, how its apps are all interconnected, but also how they roll out solutions that work and are simple, with no pointless features that sound great in concept but add too much complexity with little to no value.

Great job Yotop team, special shout out to Brandon and Randly, these guys are outstanding!!!!!!!

OTR Meals
Canadá
3 meses usando la aplicación
Yotpo respondió 16 de noviembre de 2023

Thank you for your valuable review. It gives us immense pleasure to learn that the migration process was a smooth and satisfactory one for you and that our app answers your subscription needs. we look forward to your future growth with us!

18 de agosto de 2023

These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!

We Love Skin
Estados Unidos
5 meses usando la aplicación
Yotpo respondió 4 de septiembre de 2023

Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!

11 de junio de 2023

Easy to install and setup subscriptions for my store. They also have lighting fast customer service via chat. I had a design change that required some custom code, and Thessanyl was able to make the changes in minutes. Everything is great so far, thanks Yotpo!

Resynate
Estados Unidos
3 meses usando la aplicación
16 de julio de 2023

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
Estados Unidos
11 meses usando la aplicación
Yotpo respondió 18 de julio de 2023

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

18 de julio de 2023

Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.

Kings Seeds NZ
Nueva Zelanda
7 meses usando la aplicación
Yotpo respondió 7 de agosto de 2023

Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!

25 de noviembre de 2023

Setting up my subscription program was a breeze. ran in to an issue though with my display boxes on my website showing comma's instead of periods for the prices. hit the chat box and Roland assisted me and fixed the issue. He had to enter my shopify back door to get it done but was willing to and got the issue fixed! As a business owner i run in to issues often and normally IT is not helpful. Roland is by far the best IT person ive worked with in months. Solved out the issue in a timely manner and very nice to chat with. I had heard from a friend that Yotpo had great customer service. She was right! I have decided to use Yotpo apps for multiple things now even if other apps have higher amounts of people using them. Cause i know if Theres a issue they will get it fixed.

Witchy Pooh's Exotic Teas & Herbs
Estados Unidos
Alrededor de 2 horas usando la aplicación
19 de junio de 2023

This team has continued to impress me with their customer service and follow-up. I required some custom work on widget display to enhance the user experience and they were willing to do the work behind the scenes and notified me numerous times along teh way while the work was being done. Thessanyl managed the entire interaction between myself and their Dev team and was extremely courteous and professional. It has been a great experience thus far. Highly recommend!

Wholly Liquid
Estados Unidos
3 meses usando la aplicación
8 de enero de 2024

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

carabica - fine coffee culture
Alemania
Más de 1 año usando la aplicación
Yotpo respondió 28 de enero de 2024

We appreciate your positive feedback regarding our app and customer support!

Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.

11 de julio de 2023

Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.

Ascent Nutrition
Estados Unidos
Alrededor de 1 mes usando la aplicación
Yotpo respondió 24 de julio de 2023

Thank you for your review! Glad you are happy with our app!

25 de mayo de 2023

Happy S Help me and the service was excellent and fast! I needed help with the new theme that I added and Happy was able to get back up and running!

Hao Bao Bao Coffee
Estados Unidos
8 meses usando la aplicación
Yotpo respondió 1 de junio de 2023

Thank you for your feedback, we're glad to hear that!