Avis (189)

Note globale
4,7
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
1 août 2022

We have only used Yotpo since we launched RockyMountainBioAg.com. Works seamlessly and is a top notch company to work with. If you want reviews and other top notch integrations to grow sales and customer loyalty look no further, Yotpo is your app!

Rocky Mountain BioAg
États-Unis
4 jours d’utilisation de l’application
Modifié le 4 mars 2024

Sales promised the moon. Support made it very clear things would be done exactly to their script or it wouldn't be done at all. Miserable onboarding experience, and I'm still dealing with 20+ emails per day from confused customers.

That said, the app itself seems to work very well. Fresh signups have it easy as can be.

Trainz
États-Unis
4 mois d’utilisation de l’application
Yotpo a répondu 25 janvier 2024

Trainz, We are glad to hear that you are enjoying our app. However, we are sorry to learn of your Migration experience. Upon a thorough examination of your case, we observed a mutual understanding of expectations between you, our Customer Success team, and the Migration team.

We would be happy to arrange a meeting with you to discuss the challenges you are facing and provide the best possible solution.

If you are interested in this proposal, kindly respond to your Customer Success Manager, and we will proceed from there.

21 février 2023

They said their migration ¨specialist¨ will do the job for you from the old app to they new one. After 15 days still have no news. The service is horrible. I deleted the app and kept old app.

Pods and Beans
États-Unis
2 mois d’utilisation de l’application
Yotpo a répondu 6 mars 2023

We appreciate your feedback, and we apologize for any inconvenience you may have experienced. Our team has tried reaching out to you, but we have not heard back. Please reach out to us so that we can help to rectify this issue as soon as possible.

4 mars 2023

Excellent customer service experience. Very quick, and Thessanyl was able to outline the steps needed to resolve my issue. Thanks Thessanyl and I look forward to offering subcriptions to my customers with Yotpo

The Afro Hair & Skin Co.
Royaume-Uni
1 jour d’utilisation de l’application
Yotpo a répondu 7 mars 2023

Thank you for sharing your thoughts with us!

3 mai 2023

I have recently installed the app and so far the process of integration and use has been seamless. Irvin and the support team were very prompt and helpful in their responses, which is always good. My favorite part of the app is how easy it is to customize the UI. Look forward to my experience with Yotpo.

Mineral Project
Inde
Environ 24 heures d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you and we are happy you're enjoying our app!

Modifié le 8 juillet 2022

I switched from Assemble Subscriptions. Yotpo's support was terrific! They migrated all my subscription customers and plans in a day. They even customized the widget to my store without my having to ask and I couldn't be happier. Looking forward to working with Yotpo for a long time! Caroline's Dream

Caroline's Dream
États-Unis
Environ 24 heures d’utilisation de l’application
Yotpo a répondu 13 juillet 2022

We're thrilled that you had such an excellent migration experience and we can't wait to grow together with you!

16 décembre 2022

This app is very easy to install and easy to see. And Vergian was very kind and quick to support me in my problems. Thank you.

LifePlus Pet
États-Unis
Environ 8 heures d’utilisation de l’application
Yotpo a répondu 18 janvier 2023

Thank you for sharing your thoughts with us!

15 décembre 2023

Good help assisstant for me to adjust the widget position, nice team!

TAPEBEAR
États-Unis
Environ 6 heures d’utilisation de l’application
16 novembre 2023

Currency is not working with Shopify Markets Pro

Frontrow
États-Unis
6 jours d’utilisation de l’application
Yotpo a répondu 19 novembre 2023

Thank you for sharing your feedback with us. We are sorry to hear that you encountered an issue with Yotpo Subscriptions. We would like to investigate the matter further and assist you in finding the solutions you require.

If you would like to proceed, we kindly request you to re-download Yotpo Subscriptions and open a support chat via the admin. We ensure that someone will attend to your concern immediately.

5 août 2022

Einfache Installation und flexible Handhabung in den Sections der Product Detail Seite. Alle notwendigen Einstellungen sind da. Die Pläne sind logisch aufgebaut. Bin sehr zufrieden. Auch ein Lob an den Support, ein kleines Übersetzungsproblem wurde ruck zuck gefixt.

ZOEVA DE
Allemagne
Environ 3 heures d’utilisation de l’application
Yotpo a répondu 5 août 2022

Wir freuen uns sehr zu hören, dass Sie eine gute Erfahrung gemacht haben und schätzen Ihr Feedback sehr :)