Avis (181)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
30 juillet 2024

Irvin N was absolutely amazing at fixing my problem! He was able to manually add the code when my widgets would not populate on my store and saved my day! He quickly identified and fixed the problem while remaining professional and friendly! Now my customers can get their Beard Care Products on subscription!

Valkryie
États-Unis
Environ 19 heures d’utilisation de l’application
Yotpo a répondu 2 août 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

21 août 2024

Excellent customer service.

Crossfly
Royaume-Uni
4 mois d’utilisation de l’application
Yotpo a répondu 23 août 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression

30 septembre 2024

Irvin N. is very helpful customer service agent. He understood my questions and went above and beyond in helping me to get this app set up. I hope all of my future communications with Yotpo will be just as positive! Thanks, Irvin!

I am new to the app and am looking forward to using it and learning more.

Divine Light Codes
États-Unis
Environ 2 heures d’utilisation de l’application
Yotpo a répondu 2 octobre 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

3 juillet 2024

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!

Mercy House Global
États-Unis
Environ 19 heures d’utilisation de l’application
Yotpo a répondu 9 juillet 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

24 août 2024

Great and easy to use app for managing subscriptions. Excellet Customer support.

Plant Veda
Canada
18 jours d’utilisation de l’application
Yotpo a répondu 26 août 2024

We appreciate your feedback, thank you!

30 mai 2024

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
États-Unis
Environ un mois d’utilisation de l’application
Yotpo a répondu 18 juin 2024

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

27 juin 2024

James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.

Huge Supplements
États-Unis
2 mois d’utilisation de l’application
Yotpo a répondu 1 juillet 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!

20 juin 2024

Jeffrey T help to configure the application. Very good product and useful.

Ahmad Tea
Royaume-Uni
1 jour d’utilisation de l’application
Yotpo a répondu 24 juin 2024

We appreciate your feedback, thank you!

18 juin 2024

Brandon and Ethan gave me one-on-one help at a summit to ensure I correctly set up my Yotpo subscription platform. I appreciate them taking the time to assist me!

Pure Skin
États-Unis
Environ une heure d’utilisation de l’application
Yotpo a répondu 21 juin 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

15 avril 2024

Best app ever. Best customer service. Thank you Thessanyl V for your help and support.

Bundles and Drops of Glam
États-Unis
Plus d'un an d’utilisation de l’application