Avis (181)
Affiner
-
Par note
Irvin N was absolutely amazing at fixing my problem! He was able to manually add the code when my widgets would not populate on my store and saved my day! He quickly identified and fixed the problem while remaining professional and friendly! Now my customers can get their Beard Care Products on subscription!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Excellent customer service.
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression
Irvin N. is very helpful customer service agent. He understood my questions and went above and beyond in helping me to get this app set up. I hope all of my future communications with Yotpo will be just as positive! Thanks, Irvin!
I am new to the app and am looking forward to using it and learning more.
Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.
In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
Great and easy to use app for managing subscriptions. Excellet Customer support.
We appreciate your feedback, thank you!
I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.
Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.
James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!
Jeffrey T help to configure the application. Very good product and useful.
We appreciate your feedback, thank you!
Brandon and Ethan gave me one-on-one help at a summit to ensure I correctly set up my Yotpo subscription platform. I appreciate them taking the time to assist me!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Best app ever. Best customer service. Thank you Thessanyl V for your help and support.