Avis (189)

Note globale
4,7
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
30 mai 2024

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
États-Unis
Environ un mois d’utilisation de l’application
Yotpo a répondu 18 juin 2024

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

24 août 2024

Great and easy to use app for managing subscriptions. Excellet Customer support.

Plant Veda
Canada
18 jours d’utilisation de l’application
Yotpo a répondu 26 août 2024

We appreciate your feedback, thank you!

3 juillet 2024

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!

Mercy House Global
États-Unis
Environ 19 heures d’utilisation de l’application
Yotpo a répondu 9 juillet 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

3 avril 2024

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

The Pet Butcher
Australie
Environ un mois d’utilisation de l’application
27 juin 2024

James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.

Huge Supplements
États-Unis
2 mois d’utilisation de l’application
Yotpo a répondu 1 juillet 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!

8 avril 2024

Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.

STAIT
Australie
3 jours d’utilisation de l’application
27 mars 2024

Super Support von Irvin N!

Cycle Roasters
Allemagne
Environ un an d’utilisation de l’application
20 juin 2024

Jeffrey T help to configure the application. Very good product and useful.

Ahmad Tea
Royaume-Uni
1 jour d’utilisation de l’application
Yotpo a répondu 24 juin 2024

We appreciate your feedback, thank you!

15 mai 2024

Thessanyl V outdid themself by helping me tremendously !

LouxJewels
États-Unis
5 mois d’utilisation de l’application
24 mars 2024

Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!

Noor Nutrition
Royaume-Uni
Environ 22 heures d’utilisation de l’application