Avis (181)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
24 mars 2024

Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!

Noor Nutrition
Royaume-Uni
Environ 22 heures d’utilisation de l’application
6 mars 2024

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

Number One Caviar
États-Unis
Environ un an d’utilisation de l’application
4 mars 2024

I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.

Aeva Beauty
États-Unis
5 mois d’utilisation de l’application
8 janvier 2024

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

carabica - fine coffee culture
Allemagne
Plus d'un an d’utilisation de l’application
Yotpo a répondu 28 janvier 2024

We appreciate your positive feedback regarding our app and customer support!

Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.

22 avril 2023

Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.

KA! Empathogenics
États-Unis
Environ 2 ans d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you for your review

8 juin 2022

Very nice subscription app. Uncluttered design that loads quickly. Customer service was very helpful, responsive and patient in getting the subscription widget to function with my modal cart. 5 stars.

Karten Design Fabrik
Allemagne
Environ 2 ans d’utilisation de l’application
Yotpo a répondu 8 juin 2022

Thank you so much for your review! We are really happy that your experience has been positive and we are excited to continue to innovate for your needs.

Modifié le 16 septembre 2024

Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.

Orland also very helpful on the support chat.

Inglewood Coffee
Australie
11 mois d’utilisation de l’application
Yotpo a répondu 28 janvier 2024

Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.

Modifié le 15 mai 2024

Easy to install and add new products as time goes on. Is visually simple and pleasing as well. Would recommend. Very friendly support from Alex.

Ralph's Orchard
Royaume-Uni
Presque 2 ans d’utilisation de l’application
28 mars 2023

This app support was really great. Especially Roland....
I had a issue suddenly so I contacted with support. Roland replied within 1 min and fixed issue within 2 mins. Super fast and kind support. Thank you so much, Roland.
Highly recommend....

Rumi Cosmetiques
États-Unis
Presque 2 ans d’utilisation de l’application
4 août 2022

The setup was easy, but emails are not being sent out to customers. Support tried to help but ended on radio silence after a week of trying. Maybe specify this is a beta app.

Pod Accessories
États-Unis
Plus d'un an d’utilisation de l’application
Yotpo a répondu 5 août 2022

Thank you so much for flagging this with us and we are so sorry that your experience has been less than optimal!

We are reaching out to you now to see how we can help rectify the issue and ensure you have a good experience with Yotpo Subscriptions.