Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
13 mars 2023

Maria was super helpful with helping us with a technical issue. The app does lack a few features I would like, such as seeing the subscription NOT base on the sale price of an item if it's on sale when the customer places their subscription. But the backend makes it fairly easy to add and readd an item at a separate price.

Ethereal Gold Dispensary
États-Unis
Environ un an d’utilisation de l’application
Yotpo a répondu 14 mars 2023

We appreciate your feedback, thank you!

17 mai 2023

EXCELLENT customer support experience! Thessanyl, specifically, went above and beyond, was so patient, thorough & helpful. Highly recommend!

Berryhill Organic Wellness LLC
États-Unis
Environ un an d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you for sharing your thoughts with us!

16 mars 2023

Quick response and got our edit quickly done and with fantastic communication. We have had a better user experience ever since.

Socially Raw Juice
États-Unis
Environ un an d’utilisation de l’application
Yotpo a répondu 21 mars 2023

Thank you for sharing your thoughts with us!

13 mars 2023

I needed tech support to help get the widget on my home screen. Thessenyl and her team amde sure it happened. Expect about a week turn around. It will get done!

Shrooms of Stability
États-Unis
12 mois d’utilisation de l’application
Yotpo a répondu 13 mars 2023

Thanks for your feedback, we really appreciate it.

20 décembre 2022

Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.

ine+ nutrition
Canada
12 mois d’utilisation de l’application
Yotpo a répondu 18 janvier 2023

We appreciate your feedback, thank you!

8 mai 2023

Great customer service! Thessanyl was super helpful in troubleshooting some code issues I was having. They helped me within a few minutes, and the problem got fixed right away.

Esker
États-Unis
11 mois d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you for your feedback

21 février 2023

Find these tools easy to use. But when I have needed to get help - the team are great. Roland super helpful today. He understood my question quickly and resolved. :)

Gut Wealth | Gutsy Health
Royaume-Uni
11 mois d’utilisation de l’application
Yotpo a répondu 7 mars 2023

We appreciate your feedback, thank you!

3 mai 2023

I'm only starting to build my subscription base now, but this app has been perfect so far, especially for the fact that I am on the free subscription! I really do recommend it, it looks great within my design on the store and is really easy for the customer to choose their subscription rate. I have just had my first issue where a customer forgot to add the shipping and the chat assistant fixed this for me, was super easy and Roland M was a great help! Thanks team, keep up the great work!

Zilch
Australie
11 mois d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you for sharing with us!

1 décembre 2022

We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!

Zelos™ Authentic Greek Artisan
États-Unis
10 mois d’utilisation de l’application
Yotpo a répondu 18 janvier 2023

Thank you for writing a review — we value your feedback.

9 décembre 2022

Beim Einrichten gab es Probleme, diese wurden sofort vom Support gelöst. Ich weiß nicht wo die Firma sitzt, aber zu deutschen Zeiten um 01:30 wurde alles direkt inklusive Screenshots beantwortet & für mich geregelt. Andchließend habe ich sogar den Mitarbeiter via Mitarbeiter/Gastzugang hinzugefügt. Da braucht ihr euch keine Sorgen zu machen.

Mein Supporter hat mir auch anschließend noch zwei weitere Fragen beantwortet, inklusive Beispielen.

Mein Support hieß Roland.

Alles sehr hilfreich.

Zum System: Sieht gut aus & für den Preis optimal. Viele andere Systeme wollten viel zu viel Geld von mir, vor allem bei der kostenlosen Version; nehmen die teilweise Gebühren bis zu 5000€

Hier ist alles entspannt (bis zu 500€/Monat) alles kostenfrei & ab dem 501€ zahlt man nur noch 1%y

Ich bin sehr gespannt.

DMNASS
Allemagne
9 mois d’utilisation de l’application
Yotpo a répondu 18 janvier 2023

We appreciate your feedback, thank you!