Note globale
4,7
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
3 mai 2023

I'm only starting to build my subscription base now, but this app has been perfect so far, especially for the fact that I am on the free subscription! I really do recommend it, it looks great within my design on the store and is really easy for the customer to choose their subscription rate. I have just had my first issue where a customer forgot to add the shipping and the chat assistant fixed this for me, was super easy and Roland M was a great help! Thanks team, keep up the great work!

Zilch
Australie
11 mois d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you for sharing with us!

20 novembre 2023

Love the Yotpo suite of products. We love everything about the functionalities.

MOTIV-8
États-Unis
24 jours d’utilisation de l’application
15 décembre 2023

Good help assisstant for me to adjust the widget position, nice team!

TAPEBEAR
États-Unis
Environ 6 heures d’utilisation de l’application
20 septembre 2023

Migration was great, very user-friendly for the customer and conversions are sharp as well.

Definitely smoother to use than Recharge and Bold. If you have yotpo rewards its a no brainer!

Looking forward to seeing how the team develops the app to have even more features and improvements. Yotpo is great for its simplicity, how its apps are all interconnected, but also how they roll out solutions that work and are simple, with no pointless features that sound great in concept but add too much complexity with little to no value.

Great job Yotop team, special shout out to Brandon and Randly, these guys are outstanding!!!!!!!

OTR Meals
Canada
3 mois d’utilisation de l’application
Yotpo a répondu 16 novembre 2023

Thank you for your valuable review. It gives us immense pleasure to learn that the migration process was a smooth and satisfactory one for you and that our app answers your subscription needs. we look forward to your future growth with us!

6 juin 2023

We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S

SAVE ME FROM
États-Unis
9 mois d’utilisation de l’application
Yotpo a répondu 8 juin 2023

Thank you for your feedback!

18 août 2023

These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!

We Love Skin
États-Unis
5 mois d’utilisation de l’application
Yotpo a répondu 4 septembre 2023

Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!

8 mai 2023

Great customer service! Thessanyl was super helpful in troubleshooting some code issues I was having. They helped me within a few minutes, and the problem got fixed right away.

Esker
États-Unis
11 mois d’utilisation de l’application
Yotpo a répondu 1 juin 2023

Thank you for your feedback

11 juin 2023

Easy to install and setup subscriptions for my store. They also have lighting fast customer service via chat. I had a design change that required some custom code, and Thessanyl was able to make the changes in minutes. Everything is great so far, thanks Yotpo!

Resynate
États-Unis
3 mois d’utilisation de l’application
16 juillet 2023

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
États-Unis
11 mois d’utilisation de l’application
Yotpo a répondu 18 juillet 2023

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

18 juillet 2023

Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.

Kings Seeds NZ
Nouvelle-Zélande
7 mois d’utilisation de l’application
Yotpo a répondu 7 août 2023

Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!